Jaden Jackson
Chicago,Illinois
Summary
Individual with experience in many accomplishments Employee of the month, Employee of the year, and multiple compliments pertaining to various jobs. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Membership Specialist (YMCA of metropolitan Chicago)
12.2023 - Current
- Answer Phone calls pertaining to potential memberships
- Sort signed documents in file cabinets
- Handle cash and checks and document into an online database
- Engage with youth throughout the work day to assist with behavior after school activities.
Receptionist/Security guard
Alden Wentworth Nursing
05.2021 - 11.2023
- Answer phone calls pertaining to residents or employees
- Answer High Volume of phone calls
- Upload important documents to the patient's chart
- Restrain Residents from harming themselves or other residents
- Routinely walk around to ensure safety of the facility
- Patiently work with angry family members to work through problems.
CUSTOMER SERVICE ASSOCIATE/CASHIER
Walgreens
01.2019 - 03.2021
- I helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Worked the cash register continuously throughout the entire work day
- Answered calls continuously throughout the day about store sales, photo pickup, and fedex pickup
- Counted money in the cash register to ensure correct amount was recorded by computer
- Offered assistance to over 10 customers in very busy environment.
PROPERTY MANAGEMENT ASSISTANT
Centers For New Horizons Inc.
08.2018 - 04.2020
- Read blueprints and specifications to determine the best methods to approach setting up events
- Communicated in a well professional manner to customers to ensure satisfaction
- Always maintained great attention to detail to ensure that the layout by the customer was sufficient
- Monitored and ensured building security and safety by performing things such as walking through all of the areas, greeting customers to see faces, and having a short conversation with all guests possible
- Sprayed insecticides and fumigants to prevent insect and rodent infestation
- Cleaned Bathrooms, Large space areas and disposed of debris and trash to keep walkways clear for personnel and visitors
- Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional and fresh for events
- Polished glass surfaces or windows and cleaned or buffed tile floors through safe usage of industrial cleaning agents and equipment
- Cleaned building floors, gathered and emptied trash receptacles and re-stocked all cleaning areas.
Special Recreation Leader/Camp counselor
City of Chicago
05.2017 - 09.2017
- Explained principles, techniques and safety requirements of different activities to children and other employees to prevent injury
- Set up decorations, equipment and food service stands for various entertainment activities such as kids playing in the park, Ice cream day, sports and activities
- Organized and lead Time based activities such as outside time, educational time, and creative time
- Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction
- Gained very effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills
- Assisted different children with life threatening events such as seizures, breakouts, and panic attacks.
Education
High School Diploma -
Kenwood Academy High School
Chicago, IL06.2019
Skills
- Phone Delegation
- Active lifestyle to promote better work ethic
- Planning and coordination
- Team building
- Office organization and Assorting Appointment scheduling
- Verbal and written communication
- Customer Service
- Child Supervision
- Data Entry
- Organization skills
- Effective Communication
Certification
Customer satisfaction, Walgreens Certificate program - 80 hours certificate completion.
Mandated Reporter Certification
Timeline
Membership Specialist (YMCA of metropolitan Chicago)
12.2023 - Current
Receptionist/Security guard
Alden Wentworth Nursing
05.2021 - 11.2023
CUSTOMER SERVICE ASSOCIATE/CASHIER
Walgreens
01.2019 - 03.2021
PROPERTY MANAGEMENT ASSISTANT
Centers For New Horizons Inc.
08.2018 - 04.2020
Special Recreation Leader/Camp counselor
City of Chicago
05.2017 - 09.2017
High School Diploma -
Kenwood Academy High School