Jaden Jackson
Chicago
Summary
Organized professional with diverse experience in customer service and support roles. Proven ability to manage high volumes of tasks while ensuring quality service and safety. Strong communicator, skilled in collaborating with teams and individuals to meet varied needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Paraprofessional
Chicago Public Schools CPS
Chicago
09.2025 - 06.2026
- Assisted students with individual learning needs and provided tailored support.
- Collaborated with educators to develop and implement lesson plans.
- Communicated effectively with students, parents, and staff regarding student needs.
Auto Mechanic Helper
Contractor-Mr.Bates
Chicago
02.2023 - 04.2024
- Replaced batteries, filters, and fluids under mechanic supervision.
- Went to different auto part stores to pick up specific parts needed to fix cars.
- Assisted in Jacking cars for the mechanics
- Test drove vehicles after repair was finished.
- Disposed of hazardous material in a safe way using proper gloves.
Receptionist/Security Guard
Alden Wentworth Nursing
Chicago
05.2021 - 11.2023
- Answer phone calls pertaining to residents or employees.
- Answer High Volume of phone calls.
- Upload important documents to the patient's chart.
- Restrain Residents from harming themselves or other residents.
- Routinely walk around to ensure safety of the facility.
- Patiently work with angry family members to work through problems.
Customer Service Associate/Cashier
Walgreens
Chicago
01.2019 - 03.2021
- I helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Worked the cash register continuously throughout the entire work day.
- Answered calls continuously throughout the day about store sales, photo pickup, and fedex pickup.
- Counted money in the cash register to ensure correct amount was recorded by computer.
- Offered assistance to over 10 customers in very busy environment.
Education
Associate of Arts -
East Mississippi Community College
Scooba, MS01-2025
High School Diploma -
Kenwood Academy High School
Chicago, IL06-2019
Skills
- Phone Delegation
- Cleaning and sanitizing
- Lifts 90 pounds
- Attention to detail
- Time management
- Brake inspection
- Parts ordering
- Effective communication
- Preventative maintenance
Certification
Customer Satisfaction, Walgreens Certificate program - 80 hours certificate completion.
Accomplishments
- Employee of the month
- Employee of the year
- Multiple compliments pertaining to various jobs
Timeline
Paraprofessional
Chicago Public Schools CPS
09.2025 - 06.2026
Auto Mechanic Helper
Contractor-Mr.Bates
02.2023 - 04.2024
Receptionist/Security Guard
Alden Wentworth Nursing
05.2021 - 11.2023
Customer Service Associate/Cashier
Walgreens
01.2019 - 03.2021
Associate of Arts -
East Mississippi Community College
High School Diploma -
Kenwood Academy High School