Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
YMCA Membership/Front Desk
Greater Philadelphia YMCA
Philadelphia, Pennsylvania
03.2025 - Current
Delivered exceptional customer service to create a welcoming and inclusive environment for members and guests.
Supported membership sales, renewals, and program registrations to increase member engagement and retention.
Communicated program offerings to enable members to effectively utilize facility resources.
Handled financial transactions with accuracy and integrity while adhering to YMCA policies.
Coordinated with staff across departments to facilitate smooth daily operations.
Youth Gymnastics Coach
Greater Philadelphia YMCA
Philadelphia, Pennsylvania
03.2025 - 12.2025
Designed engaging lesson plans that enhanced skill development and participant enjoyment.
Instructed gymnastics techniques that strengthened core skills while prioritizing safety awareness.
Supervised practice sessions, reinforcing proper technique and ensuring participant safety.
Fostered a positive environment to encourage teamwork and personal growth.
Worked with staff to enhance program offerings, resulting in improved participant satisfaction.
Sales Associate
Champs Sports
Wilkes-Barre, Pennsylvania
07.2022 - 03.2025
Guided customers in selecting athletic footwear and apparel to meet their needs.
Delivered prompt customer service, addressing inquiries to boost customer satisfaction.
Processed sales transactions using point-of-sale systems.
Maintained product displays and stocked merchandise to create an organized shopping experience.
Collaborated with team members to achieve store sales goals and contribute to overall sales performance.
Crew Team Member
CoreLife Eatery
Wilkes-Barre, Pennsylvania
08.2020 - 02.2021
Guided customers in selecting menu items and addressing inquiries, enhancing overall dining satisfaction.
Coordinated with crew members to complete tasks promptly, ensuring efficient restaurant operations.
Prepared fresh ingredients for meals according to company standards.
Maintained cleanliness of work areas throughout shift to uphold company standards and ensure safety.
Handled cash transactions at the register accurately, maintaining financial integrity. accurately at the register. accurately at the register.
Education
Bachelor of Science - Sport And Recreation Management
Temple University
Philadelphia, PA
12-2025
Timeline
YMCA Membership/Front Desk
Greater Philadelphia YMCA
03.2025 - Current
Youth Gymnastics Coach
Greater Philadelphia YMCA
03.2025 - 12.2025
Sales Associate
Champs Sports
07.2022 - 03.2025
Crew Team Member
CoreLife Eatery
08.2020 - 02.2021
Bachelor of Science - Sport And Recreation Management