Jaden Luke McMillan
Tampa
Summary
Versatile and driven professional with a strong track record in problem-solving, communication, and leadership. Known for a hands-on, lead-by-example approach and a natural ability to uncover and address core needs in both team and customer environments. Open to new challenges and eager to grow in a role that offers development, impact, and continuous learning.
Overview
7
7
years of professional experience
Work History
Logistics Account Executive
TQL
09.2025 - 05.2026
- Managed client relationships in a full sales cycle to ensure satisfaction and retention.
- Analyzed market trends to identify opportunities for client growth and new business development.
- Developed strategic logistics solutions to optimize supply chain efficiency.
- Collaborated with cross-functional teams to enhance service offerings and operational processes.
Durable Medical Equipment Department Manager
Bainbridge Pharmacy
06.2023 - 08.2025
- Managed daily operations of the DME department, overseeing inventory, billing, in-house marketing, and team coordination.
- Spearheaded outsourcing of patient outreach, resupply, revenue cycle management, and prior authorization services to Brightree, improving efficiency, monthly order volume, and patient satisfaction.
- Led a 6-person team to double departmental profit within the first full year of leadership.
- Built and maintained B2B relationships with referral sources, expanding brand visibility and driving consistent growth.
- Tracked performance through monthly revenue meetings and patient feedback, ensuring continuous improvement.
Certified Pharmacy Technician
Bainbridge Pharmacy
03.2020 - 06.2023
- Accurately filled prescriptions according to physician orders, ensuring patient safety and compliance with pharmacy regulations.
- Acted as the first point of contact for patients, delivering friendly and professional customer service.
- Assisted the Lead Pharmacist in compounding medications, maintaining sterile conditions and dosage precision.
- Earned PTCB Pharmacy Technician Certification in 2021, demonstrating advanced knowledge and commitment to pharmacy standards.
Delivery Driver
Bainbridge Pharmacy
07.2019 - 05.2020
- Performed high-volume delivery of medications to patients’ homes, ensuring accurate and timely service.
- Developed strong organizational and time management skills to meet strict delivery windows and patient needs.
- Acted as a professional representative of the pharmacy, maintaining excellent communication and service standards during patient interactions.
Education
High School Diploma -
Bainbridge High School
Bainbridge, GA05-2019
Skills
- Skills: Communication, Customer Service, Problem-Solving, Project Management, Leadership, Demand Forecasting
- Technologies: Microsoft Office, CRM proficiency
- Interests: Musician, Hiking, Fitness, Golf, Basketball
Accomplishments
- Finished 3rd in a regional Q2 sales competition, closing 9 accounts during the month of March, 2026.
Timeline
Logistics Account Executive
TQL
09.2025 - 05.2026
Durable Medical Equipment Department Manager
Bainbridge Pharmacy
06.2023 - 08.2025
Certified Pharmacy Technician
Bainbridge Pharmacy
03.2020 - 06.2023
Delivery Driver
Bainbridge Pharmacy
07.2019 - 05.2020
High School Diploma -
Bainbridge High School