Jaden Medley-Fowlkes
Atlanta,GA
Summary
Dynamic and dependable delivery driver with a proven track record at DoorDash, excelling in customer service and route management. Recognized for enhancing customer satisfaction through timely deliveries and effective communication. Skilled in GPS navigation and maintaining a clean vehicle, ensuring safety and efficiency in all operations.
Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.
Overview
8
8
years of professional experience
Work History
Delivery Driver
DoorDash
Atlanta, GA
05.2019 - Current
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Front Desk Receptionist
Georgia State
Atlanta, GA
01.2023 - 06.2024
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
Caterer
Dennis Dean
Atlanta Ga
07.2017 - 11.2019
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
Education
Biology - Biology
Georgia State University
Atlanta, GA07.2024
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Safe driving
- Time management skills
- Loading and unloading
- GPS and route planning
- Route management
- Heavy lifting
- Vehicle cleaning and maintenance
- Delivery scheduling
Accomplishments
Student pilot license and able to fly solo. Still in training and working to become a commercial airline pilot.
Timeline
Front Desk Receptionist
Georgia State
01.2023 - 06.2024
Delivery Driver
DoorDash
05.2019 - Current
Caterer
Dennis Dean
07.2017 - 11.2019
Biology - Biology
Georgia State University