Precision-driven professional known for exceptional productivity and efficiency in task completion. Motivated employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Correspondence and Imaging Specialist RC
Wellstar Health System
Marietta, GA
11.2023 - Current
Acquired knowledge of the healthcare revenue cycle and demonstrated active listening, collaboration, and problem solving in a high-productivity work environment
Processed and mailed correspondence with the utilization of EPIC & Microsoft programs
Types of Correspondence include (Authorizations, Regular Mail, Refund Request, Medical Records, Explanation of Benefits, Diagnosis-Related Groups, Checks, & More)
Prepped and processed external and internal mail/correspondence
Processed correspondence with accuracy and timeliness
Prepared documents for scanning into imaging system
Scanned and indexed documents into imaging system
Documented patient account notes of correspondence received
Completed check logs for all checks received and verified documents
Processed correspondence within two business days of receipt
Completed correspondence productivity log and provided information to manager on a daily, weekly, monthly basis
Integrated Health Science Intern
Genesis Healthcare Associates
Smyrna, GA
08.2022 - 12.2022
Acquired knowledge of healthcare operations and learned the basics of clinical procedures
Participated in patient time study and data collection
Financial data review and financial chart preparation
Claims review/analysis
Observed human resource responsibilities
Registration and insurance verification
Tracked medical records and ICD-10/modifier codes
Health & P.E. Student Intern
Southeast B. Middle School/Georgia Southern
Statesboro, GA
01.2020 - 03.2020
Acquired knowledge of teaching health and physical education at any level
Observed the Health & Physical Education teacher and their students
Instructed students on principles and concepts of healthy living, including benefits of active lifestyles, good nutrition, and stress management
Completed documentation of classroom and individual recordkeeping
Utilized current technology to enhance classroom instruction
Participated in classroom/gym activities
Contributed to the lesson plan
Team Member/Cashier
Chick-fil-A
Lithia Springs, GA
08.2016 - 12.2018
Completed sales transactions within the establishment and performed other support functions
Served 45+ guests daily at front register
Organized tables and chairs, and escorted customers who needed assistance
Reported and responded to guests’ concerns and complaints in a courteous way
Education
Bachelor of Science - Integrated Health Science
Kennesaw State University
Kennesaw, GA
Skills
Ability to multi-task
Knowledge of Microsoft Office
Knowledge of Wellstar’s EPIC system
Knowledge of The Revenue Cycle
Willing to learn
Ability to perform mathematical calculations
Verbal and written communications
Creative problem-solving abilities
Outstanding time management
Knowledge of medical codes
Account management
Medical terminology
Qualitative research
Health education
Patient relations
Guest services
Data analysis
Data entry
Data gathering
Lesson planning
Critical thinking
Customer relations
Collaborative teamwork
Classroom management
Youth coaching and development
Clinical knowledge of the human body through cadaver experience
Certified Professional Coder at Augusta University Health System / Wellstar Health SystemCertified Professional Coder at Augusta University Health System / Wellstar Health System