Jaden Peden
Hernando,MS
Summary
Accomplished Lead Service Technician with a proven track record at Carty’s Cooling Company, enhancing equipment uptime through expert maintenance and superior diagnostic skills. Known for exceptional customer service and fostering team growth, I excel in refrigeration systems and building client relationships. My dedication to continuous improvement and safety protocols, & diligent troubleshooting steps are what set me apart from the ordinary technician in my experience thus far.
Overview
1
1
year of professional experience
Work History
Lead Service Technician
Carty’s Cooling Company
10.2024 - Current
- Increased equipment uptime by performing timely and accurate maintenance on machinery.
- Developed strong relationships with clients due to consistent reliability, professionalism, and attention to detail during all interactions.
- Provided exceptional customer service by clearly communicating timelines, expectations, and results throughout the entire service process.
- Inspected equipment to diagnose operational issues.
- Repaired and replaced worn and damaged components.
- Troubleshot complex technical issues to identify root causes and implement effective solutions.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Junior Technician
Carty’s Cooling Company
12.2023 - 10.2024
- Maintained a safe working environment through adherence to safety protocols and standards.
- Calibrated instruments accurately to ensure precise measurements during testing processes.
- Resolved technical issues through troubleshooting and root cause analysis, minimizing downtime costs.
- Documented procedures and findings during repair tasks, streamlining future efforts and reference purposes.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Education
Universal EPA License - HVAC
Delta Technical College
Southaven, MS07.2024
Diploma - General Studies
Hernando High School
Hernando, MS05.2022
Skills
- Refrigeration systems
- Diagnostic skills
- Mechanical aptitude
- Schematic interpretation
- HVAC systems
- First aid and CPR
- Customer service
- Attention to detail
- Punctual and reliable
- Flexible and adaptable
- Valid Driver's license
- Heavy lifting
- Verbal and written communication
Timeline
Lead Service Technician
Carty’s Cooling Company
10.2024 - Current
Junior Technician
Carty’s Cooling Company
12.2023 - 10.2024
Universal EPA License - HVAC
Delta Technical College
Diploma - General Studies
Hernando High School