JADEN SALAS
Las Vegas,NV
Summary
SKILLS Team player with exceptional interpersonal skills Detail-oriented Adaptable and thrives in a fast-paced environment Excellent time management skills with ability to multi-task
Overview
9
9
years of professional experience
Work History
Licensed Insurance Agent
Foundever
1600 Division St., Suite 680
11.2023 - Current
- Developed customized insurance solutions tailored to client needs, enhancing customer satisfaction and retention.
- Analyzed market trends to identify opportunities for policy enhancements and competitive positioning.
- Streamlined claims processing procedures, increasing operational efficiency and reducing turnaround times.
- Cultivated strong relationships with clients through effective communication and personalized service strategies.
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets or reduce liability exposure.
- Delivered outstanding first-contact resolution rates when assisting clients with inquiries about premiums or billing issues.
- Educated clients on insurance policies and procedures.
- Collected premiums on or before effective date of coverage.
- Analyzed risk factors to recommend appropriate coverage levels.
- Provided coverage option information to assist clients in protecting assets.
- Maintained high standards of customer service by building relationships with clients.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
Door Salesman
Supreme Concepts
1785 E Sahara Ave
01.2022 - 01.2023
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Used scripts or persuasive sales techniques to convince clients in purchasing Product or Service.
- Drove team revenue totals by bringing in top sales numbers.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Traveled to average of Number doors daily with Number% success rate for Type product sales.
- Used Software and Software to track and report costs, sales, and other various event statistics.
- Conducted market research to identify customer needs and preferences.
- Stayed current on product specs and prices and accurately updated display product literature.
- Studied geographic areas to identify potential buyers and increase door-to-door sales Number%.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Attracted customers and generated sales using promotional materials.
- Completed Number follow up appointments or calls each week to connect with warm leads.
- Offered customers best-fit, beneficial solutions from available Type product line.
- Met or exceeded sales quotas Number months out of Number.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Utilized persuasive sales techniques to convert leads into sales.
Supervisor
Supreme Concepts
1785 E Sahara Ave
01.2022 - 01.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Boosted team performance by developing customer service training materials and conducting service training.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
Merchandise and Stock Associate
Sam’s Club
09.2019 - 05.2020
- Promptly unloaded trucks
- Sorted, organized and stocked products on shelves and in the backroom
- Provided guidance and support to members regarding self-service technology and purchasing decisions while promoting the company’s products and services
- Maintained the safety of the facility according to company policies and procedures
- Assisted fellow associates as needed throughout the store
Stock/Sales Associate
Forever 21
06.2018 - 04.2019
- Provided excellent customer service
- Managed cash wrap and balanced drawer at the end of each shift
- Upsold products and promoted current store sales and services
- Received and processed all new merchandise shipments
- Maintained store selling floor, fitting rooms, visual displays, presentation and conditions
- Organized stock room and sales floor with keen attention to detail
- Support all management, visuals, and sales team at all times
Cook/Cashier
Pizza Hut
08.2017 - 06.2018
- Handled food and beverage orders, placed and delivered orders to ensure guest satisfaction
- Answered all customer inquires in a timely and professional manner
- Processed payments via Point-of-Sale (POS) register system
- Prepared a variety of food items for cooking in ovens, fryers, and other kitchen equipment
- Stocked and maintained inventory of food products at stations to ensure a smooth service period
- Maintained a clean and sanitary work station area
Education
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Centennial High School
Las Vegas, NevadaSkills
- Sales Proficiency
- Strategic Selling Techniques
- Advertising Techniques
- Customer Relationship Management
- Competitor Review
- Product Knowledge
- Quota Achievement
- Key Relationships
- Call Connections
- Lead Prospecting
- Neighborhood Canvassing
- Consultative Sales Strategies
- Customer Service and Assistance
- Customer Service
- Customer Education
Timeline
Licensed Insurance Agent
Foundever
11.2023 - Current
Door Salesman
Supreme Concepts
01.2022 - 01.2023
Supervisor
Supreme Concepts
01.2022 - 01.2023
Merchandise and Stock Associate
Sam’s Club
09.2019 - 05.2020
Stock/Sales Associate
Forever 21
06.2018 - 04.2019
Cook/Cashier
Pizza Hut
08.2017 - 06.2018
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Centennial High School