Tavarus Holloway
Chicago
Summary
Licensed Insurance Agent with extensive experience in client relationship building and needs analysis. Delivers tailored insurance solutions that enhance client satisfaction and drive growth through strategic sales tactics. Skilled in negotiating optimal coverage options while ensuring compliance with industry regulations. Proven ability to cultivate long-term partnerships and proactively address clients' coverage needs.
Overview
10
10
years of professional experience
Work History
Licensed Insurance Agent
eHealth Insurance Inc
08.2024 - 02.2026
- Guided seniors through complex Medicare insurance policy options, improving their decision-making confidence.
- Assisted clients in enrolling in healthcare insurance tailored to individual requirements and budgets.
- Conducted customer needs assessments to identify optimal coverage levels, ensuring tailored insurance solutions.
- Identified cross-selling opportunities for additional policies, increasing overall client satisfaction and retention.
- Responded promptly to customer inquiries via phone or email, ensuring professionalism at all times.
- Maintained accurate records of client information, including contact details and policy updates.
- Ensured compliance with federal, state, and local insurance regulations and practices.
- Provided mentorship and support to less experienced agents during onboarding processes.
3rd Assistant Manager
Belle Tire
03.2024 - 08.2024
- Achieved sales and performance targets established by management consistently.
- Upsold related products and services such as alignments, rotations, and road hazard coverage.
- Assisted customers in selecting appropriate tires based on driving needs and vehicle specifications.
- Educated customers on tire features, pricing, and warranties to support informed purchasing decisions.
- Built strong customer relationships through exceptional service and support.
- Organized and maintained sales area to enhance customer engagement and satisfaction.
- Ensured accurate data entry and inventory management to maintain stock integrity.
- Coordinated employee schedules, conducted interviews, trained staff, and facilitated coaching sessions to build an effective team.
Flex Agent / O65 - U65 Healthcare Insurance
Connie Health
06.2023 - 08.2024
- Assessed insurance needs to connect clients with optimal coverage solutions.
- Secured competitive rates by negotiating terms with various insurance carriers.
- Streamlined application processes to enhance policy management efficiency.
- Supported clients continuously through renewals, claims, and coverage modifications.
- Kept abreast of industry developments to guide clients in risk management.
- Facilitated informed decision-making to effectively safeguard client assets.
Lead Housing Navigator / Case Manager
Alexian Brothers
11.2023 - 01.2024
- Expertly searched for suitable housing accommodations, engaging with landlords and securing subsidies for bill management.
- Assisted with applications, inspections, lease negotiations, and move-in support to ensure tenancy stability.
- Excelled in client assessment and management through goal setting and service planning for tailored support.
- Efficiently coordinated resources, advocated for clients, and provided monitoring alongside crisis intervention.
- Tracked data through follow-ups with both parties to inform strategic decisions enhancing client outcomes.
- Maintained meticulous documentation and education efforts to empower sustainable solutions for client success.
- Coordinated patient transport services, ensuring timely arrivals and departures to improve service delivery.
Inventory Specialist / Parts Counter Salesman
Metro Ford
09.2022 - 12.2022
- Managed inventory levels and ensured accurate stock counts while fulfilling parts orders, maintaining an organized and efficient parts department.
- Assisted customers with parts inquiries and handled transactions to enhance customer experience.
- Collaborated with service department to ensure timely delivery of parts for vehicle repairs, contributing to customer satisfaction.
- Additionally, I collaborate with the service department to ensure timely delivery of parts for vehicle repairs, contributing to overall customer satisfaction and dealership success.
Education
Bachelor of Science - business administration and management
Harold Washington Community College
Chicago, IL08.2028
Skills
- Knowledge of insurance products and regulations
- Needs analysis expertise
- Interpersonal and communication skills proficiency
- Sales negotiation capabilities
- CRM software expertise
- detail-oriented organizational skills
- Problem-solving proficiency
- Collaboration in teams and independence
- Expertise in the insurance sector
- Resolution of problems effectively
- Leadership within teams
- Techniques for successful sales
- Management of data effectively
- Exceptional customer service skills
- Retention strategies for clients
- Networking professionally
- Strategic development for insurance sales
Accomplishments
- Recognized by supervisors and colleagues for excellent customer service and attention to detail.
- Successfully completed training in Insurance Licensing as well as Sales Academies from national certification organizations.
References
References available upon request.
Timeline
Licensed Insurance Agent
eHealth Insurance Inc
08.2024 - 02.2026
3rd Assistant Manager
Belle Tire
03.2024 - 08.2024
Lead Housing Navigator / Case Manager
Alexian Brothers
11.2023 - 01.2024
Flex Agent / O65 - U65 Healthcare Insurance
Connie Health
06.2023 - 08.2024
Inventory Specialist / Parts Counter Salesman
Metro Ford
09.2022 - 12.2022
Bachelor of Science - business administration and management
Harold Washington Community College