Jaden Sanford-Boyles
Westminster
Summary
Accomplished Supervisor at Ace Hardware, adept in strategic planning and team building, significantly improved customer satisfaction and team productivity. Expert in conflict resolution and customer service, I excel in creating efficient workflows and enhancing team dynamics. My leadership at Ave Hardware showcased my goal-oriented approach and attention to detail, driving compliance and operational excellence.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
6
6
years of professional experience
Work History
Supervisor
Ace Hardware
06.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Solar Surveyor
Blue Raven
10.2022 - 02.2024
- My position as surveyor is to be first contact for our company we are one of the first people customers interact with. I was routinely the Person sent out the most to deal with customer problems. Another big part of my job is to climb into attics and take measurement in the attic. I also had to work with electrical panels and meters.
- Collected and analyzed field data for ensuring compliance with regulations.
- Performed field calculations to complete assessments.
Retail Sales Associate
The Home Depot
04.2021 - 10.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Associate/Sales Supervisor
Bomggars
07.2019 - 02.2021
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Greeted customers and provided outstanding customer service.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Education
High School Diploma -
Pomona High School
Arvada, CO08-2018
Skills
- Goal oriented
- Customer service
- Attention to detail
- Employee motivation
- Strategic planning
- Team building
- Conflict resolution
- Negotiation
Timeline
Supervisor
Ace Hardware
06.2024 - Current
Solar Surveyor
Blue Raven
10.2022 - 02.2024
Retail Sales Associate
The Home Depot
04.2021 - 10.2022
Retail Sales Associate/Sales Supervisor
Bomggars
07.2019 - 02.2021
High School Diploma -
Pomona High School
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