Jaden Schmidt
Madison,Wisconsin
Summary
Highly-motivated recent psychology graduate with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Bartender, Server, Manager
Dotty Dumpling's
Madison, WI
04.2022 - Current
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Sales Associate
Hive of Madison
Madison, WI
09.2020 - 08.2022
- Sold various products by explaining unique features and educating customers on proper application.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built trusting relationships with customers by making personal connections.
Barista
Starbucks
West Bend, WI
09.2019 - 08.2020
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Education
Master in Counseling - Clinical Mental Health
University of Wisconsin - Superior
Superior, WI12-2025
Bachelor of Arts - Psychology
University of Wisconsin - Madison
Madison, WI12.2022
Skills
- Dispute mediation
- Crisis management
- Active listening
- Behavior observation
- Critical thinking
- Written and oral communication skills
- Documentation and recordkeeping
- Energetic self-starter
- Outgoing personality
- Strategic planning
- Reliable and punctual
- Relationship building
Accomplishments
- Developed extensive research reports on juvenile delinquency and juvenile detention centers for Racine County
- Created flyers addressing multi-discriminatory factors facing juveniles in Racine County
- Spoke with and interviewed adolescents in the Racine County Juvenile Detention Center
- Presented research findings for Racine County on adverse effects of discrimination facing their incarcerated youths
- Proposed recommendations to Racine County on how to combat discrimination that juveniles face from their community
Timeline
Bartender, Server, Manager
Dotty Dumpling's
04.2022 - Current
Sales Associate
Hive of Madison
09.2020 - 08.2022
Barista
Starbucks
09.2019 - 08.2020
Master in Counseling - Clinical Mental Health
University of Wisconsin - Superior
Bachelor of Arts - Psychology
University of Wisconsin - Madison