Diligent program support professional well-versed in evaluating behavioral and physical needs of clients diagnosed with autism. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavior Health Technician
Wesley Family Services
Bridgeville, Pennsylvania
06.2023 - 06.2024
Improved patient outcomes by implementing evidence-based behavioral modification techniques.
Enhanced the quality of care for patients with autism spectrum disorders through the development and implementation of tailored treatment plans.
Assisted patients in developing effective coping mechanisms, leading to improved emotional regulation and overall mental health.
Documented detailed progress notes, facilitating accurate tracking of patient progress and enabling adjustments to treatment plans as needed.
Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
Drug and Alcohol Case Manager
Renewal inc
Pittsburgh, Pennsylvania
08.2024 - Current
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Recovery Advocate
St. Joseph's Institute For Drugs And Alcohol
11.2021 - 05.2024
Educated patients on coping strategies and resources, empowering them to take control of their recovery journey.
Led group therapy sessions, fostering a supportive community atmosphere for shared growth and healing.
Developed strong rapport with patients, establishing trust and promoting open communication throughout treatment.
Provided crisis intervention when necessary, calmly deescalating situations while prioritizing patient safety.
Maintained client confidentiality and adhered to HIPAA guidelines.
Ice Cream Maker
Page Dairy Mart
07.2018 - 10.2022
Enhanced customer satisfaction by creating and maintaining a clean, organized workspace for ice cream production.
Maximized product consistency by following established recipes and measuring ingredients accurately.
Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.