Jaden Smith
Longmont,United States
Summary
Dedicated worker offering excellent customer service, seeking opportunities to grow and learn. Passionate about building n my skills and enhancing my knowledge for my future endeavors. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service
Fuzzy's Taco Shop
04.2022 - Current
- While employed at this company I have filled the roles of being a Lead Shift personnel, bartender, as well as prepared and served food.
- Provided customers with product information and resolved their issues in a timely manner.
- Developed strategies to increase customer satisfaction levels and loyalty.
- Resolved customer complaints regarding services or products in a professional manner.
- Provided technical support to assist customers with troubleshooting software or hardware problems.
- Handled cash transactions accurately according to established policies and procedures.
- Ensured all customer service standards are met at all times.
- Attended training sessions regularly to stay updated on new products or services offered by the company.
- Participated in team meetings discussing ideas on how to better serve our customers' needs.
Customer Service
Firehouse Subs
10.2021 - 01.2022
- I worked numerous areas while in this job position
- Included were customer service on the register with taking customer orders, making and serving orders, cleaning the restaurant, and delivering customers orders to home or work areas.
- Handled cash transactions accurately according to established policies and procedures.
- Tracked inventory levels on a daily basis and restocked shelves as needed.
Line Chef
Noodles & Company
03.2021 - 04.2021
- During this employment I was a line chef while also working the front register doing customer service and taking customer orders.
- Cleaned and sanitized work areas, equipment and utensils.
- Prepared ingredients for cooking, including portioning, chopping, and storing food before use.
- Cooked menu items in cooperation with the rest of the kitchen staff.
- Ensured proper food storage procedures were followed to maintain quality standards.
- Checked all dishes before they left the kitchen to ensure that they met quality standards.
- Maintained a high level of cleanliness and organization in the kitchen area at all times.
- Followed established health and safety guidelines while preparing meals.
Ice Cream Server
Lyons Dairy Bar
06.2019 - 08.2019
- This was a seasonal job I held while in high school
- While employed I would take customer orders, prepare the orders, and serve the customers their orders.
- Greeted customers and provided menu information.
- Operated cash register to collect payments from customers.
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
- Delivered orders accurately to customers at their tables or counters in a timely manner.
- Informed management of low stock items prior to running out completely.
- Followed proper sanitation guidelines when handling food products.
Education
High School Diploma -
Longmont Highschool
Longmont, CO05-2022
Culinary 1 - CU Succeed Gold Program. CRA WorkForce
Colorado Department of Labor & Employment
Longmont, CO05-2022
Some College (No Degree) - Nursing
University of Northern Colorado, Greeley
Greeley, COSkills
- Enhanced Computer Skills
- Certified in Servsafe Culinary
- Tips Certification
- Public Speaking
- Customer queries
- Company policy adherence
- Troubleshooting
- Technical Support
- Team training and development
- Team Collaboration
- Customer Retention
- Issue Escalation
- Complaint Handling
Affiliations
- While in high school, I was enrolled in honors classes and college level classes. I graduated with recognition of honors for both class levels.
- I was on the cross country team for junior and senior year of high school
- During elementary to middle school I participated yearly in the swim team, a hockey team, and also the soccer team.
Certification
- CRA Workforce Ready Certificate though the Colorado Department if Labor and Employment
- Colorado TIPS certification
References
References available upon request.
Timeline
Customer Service
Fuzzy's Taco Shop
04.2022 - Current
Customer Service
Firehouse Subs
10.2021 - 01.2022
Line Chef
Noodles & Company
03.2021 - 04.2021
Ice Cream Server
Lyons Dairy Bar
06.2019 - 08.2019
- CRA Workforce Ready Certificate though the Colorado Department if Labor and Employment
- Colorado TIPS certification
High School Diploma -
Longmont Highschool
Culinary 1 - CU Succeed Gold Program. CRA WorkForce
Colorado Department of Labor & Employment
Some College (No Degree) - Nursing
University of Northern Colorado, Greeley
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