Thiffany Canche
Longmont,CO
Summary
Hardworking, and reliable professional with extensive experience in customer service. Proven ability to enhance guest experiences through effective communication and teamwork. Skilled in managing high-pressure situations and handling difficult customers, ensuring satisfaction while maintaining a clean and efficient environment. Bilingual with strong leadership capabilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Fuzzy's Taco Shop
Longmont, CO
03.2024 - Current
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Sales Associate
Target
Greeley, CO
11.2021 - 09.2022
- Developed promotional strategies to increase sales volume.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
Host
Olive Garden
Greeley, CO
07.2020 - 01.2021
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided customers with accurate wait times and monitored waiting list.
- Managed incoming calls during busy shifts.
- Assisted servers in seating guests by escorting them to their tables.
Cast Member
Regal Village at the Peaks
Longmont, CO
07.2018 - 12.2019
- Assisted guests with questions and concerns while providing exceptional customer service.
- Maintained an up-to-date knowledge of current movie releases and showtimes.
- Inspected tickets before admission was granted to verify authenticity.
- Performed daily operational tasks such as cash handling, stocking merchandise, and cleaning the theater.
- Processed payments from customers accurately and efficiently using POS systems.
Education
Current - Criminology and Criminal Justice
University of Northern Colorado
Greeley, CO04.2025
High School Diploma - High School of Business
Longmont High School
Longmont, CO05.2019
Skills
- Bilingual
- Good communication
- Teamwork
- Fast learner
- Organized
- Leadership
- People skills
- Customer service
- Handling difficult customers
References
Available upon request.
Languages
- English
- Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- High School of Business certification
References
References available upon request.
Timeline
Bartender
Fuzzy's Taco Shop
03.2024 - Current
Sales Associate
Target
11.2021 - 09.2022
Host
Olive Garden
07.2020 - 01.2021
Cast Member
Regal Village at the Peaks
07.2018 - 12.2019
Current - Criminology and Criminal Justice
University of Northern Colorado
High School Diploma - High School of Business
Longmont High School
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