Marisol Reazola
El Paso,TX
Summary
Experienced bartender with outstanding hospitality with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
Shorty's Sports Bar and Grill
El Paso, TX
11.2024 - 01.2025
- Mixed and served beverages to ensure customer satisfaction.
- Maintained cleanliness of bar area and equipment for safety compliance.
- Assisted in inventory management by tracking stock levels and ordering supplies.
- Engaged with customers to enhance their experience and promote specials.
- Served high customer volumes during special events, nights, and weekends.
- Adapted to high-pressure environments while maintaining quality service standards.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bar Manager
Pixza Zone
El Paso, TX
09.2023 - 10.2024
- Managed daily bar operations, ensuring efficient service and customer satisfaction.
- Trained and supervised staff on cocktail preparation and customer engagement techniques.
- Developed and implemented inventory management practices to optimize stock levels.
- Maintained cleanliness and organization of the bar area, enhancing overall guest experience.
- Resolved customer complaints effectively, fostering positive relationships and encouraging repeat business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process.
Bartender
4th And Goal
El Paso, TX
10.2021 - 06.2023
- Processed cash and credit transactions accurately during busy shifts.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Engaged with customers to enhance their experience and promote specials.
Bartender Shift Manager
Eleanor Rigbys
El Paso, TX
08.2015 - 02.2017
- Supervised bar operations, ensuring compliance with safety and health regulations.
- Trained and mentored new bartenders on cocktail preparation and customer service standards.
- Coordinated staff schedules to optimize coverage during peak business hours.
- Developed and implemented new drink recipes to enhance menu offerings and customer satisfaction.
Cocktail Server And Bartender
Border City Ale House
El Paso, TX
10.2008 - 01.2012
- Delivered exceptional customer service, ensuring guest satisfaction in a high-volume environment.
- Managed drink orders efficiently, prioritizing tasks to maintain workflow during peak hours.
- Trained new staff on cocktail preparation and service standards to enhance team performance.
- Upsold menu items through effective communication, increasing overall sales revenue.
Education
High School Diploma -
Mountain View High School
El Paso, TXSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Responsible alcohol service
- Cash register operation
- Menu memorization
- Alcohol awareness
- Beverage preparation
- New hire training
- Changing beer kegs
- Ordering bar supplies
- Aloha POS
- Bilingual
- Mixology
Certification
TABC and Food handlers
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Shorty's Sports Bar and Grill
11.2024 - 01.2025
Bar Manager
Pixza Zone
09.2023 - 10.2024
Bartender
4th And Goal
10.2021 - 06.2023
Bartender Shift Manager
Eleanor Rigbys
08.2015 - 02.2017
Cocktail Server And Bartender
Border City Ale House
10.2008 - 01.2012
High School Diploma -
Mountain View High School