Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaden Winfrey

Cullman,AL

Summary

Dedicated Customer Service Representative with proven expertise in resolving inquiries and enhancing customer satisfaction. Proficient in effective communication and active listening, contributing to increased loyalty and sales.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Yogurt Street
Cullman, AL
01.2022 - Current
  • Resolved customer inquiries and issues efficiently, enhancing overall satisfaction and loyalty.
  • Provided product knowledge and recommendations to promote sales and improve customer experience.
  • Managed order processing and ensured accuracy in transactions using POS systems.
  • Trained new team members on customer service protocols and company policies, fostering a collaborative environment.

Babysitter

Family Business
Cullman, AL
01.2023 - 10.2023
  • Supervised children's activities, ensuring safe and engaging environments.
  • Developed and implemented daily routines to enhance child development.
  • Communicated effectively with parents regarding child's progress and needs.
  • Managed schedules for multiple children, prioritizing safety and well-being.

Education

Bachelor of Science - Psychology

Oglethorpe University
Atlanta, GA
05-2027

Associate of Science - General Studies

Wallace State Community College
Hanceville, AL
05-2024

High School Diploma -

Cullman High School
Cullman, AL
05-2022

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Customer relations
  • Computer Skills/Typing

Timeline

Babysitter

Family Business
01.2023 - 10.2023

Customer Service Representative

Yogurt Street
01.2022 - Current

Bachelor of Science - Psychology

Oglethorpe University

Associate of Science - General Studies

Wallace State Community College

High School Diploma -

Cullman High School