Jadiel Barbosa
Davenport,FL
Summary
Reliable and hardworking professional with experience in retail sales, customer service, and fast-paced operational environments. Strong communication skills with the ability to build customer relationships, recommend solutions, and support daily sales and store performance goals. Part of a Tires Plus team recognized for winning two quarterly sales challenges through teamwork, customer service, and consistent performance.
Overview
4
4
years of professional experience
Work History
Sales and Service Specialist
Tires Plus (Firestone)
Davenport, Florida
01.2025 - Current
- Assist customers by identifying vehicle needs and recommending tire, maintenance, and automotive service solutions based on safety, performance, and long-term value.
- Build strong customer relationships through consultative service, clear communication, and problem resolution in a fast-paced retail environment.
- Contributed to more than $225,000 in year-to-date sales while supporting daily store performance, customer satisfaction, and service goals.
- Balance front-counter customer interaction with hands-on service responsibilities, supporting both sales operations and shop workflow.
- Perform entry-level automotive services including tire installation and repair, rotations, balancing, oil changes, battery replacement, and fluid services.
- Support store operations through inventory organization, merchandising, opening and closing responsibilities, and maintaining a clean and efficient work environment.
- Work closely with management and technicians to maintain workflow efficiency and deliver a positive customer experience in a high-volume location.
- Continue developing sales, operational, and leadership skills within a growth-focused role designed to prepare employees for increased responsibility and advancement opportunities.
Retail Sales Associate
AutoZone
Clermont, Florida
06.2024 - 12.2024
- Assisted customers with automotive parts, product selection, and service recommendations while delivering professional and reliable customer support in a fast-paced retail environment.
- Helped drive store sales by recommending products, promotions, and solutions based on customer needs and vehicle concerns.
- Supported daily store operations through inventory restocking, merchandising, organization, and point-of-sale responsibilities.
- Worked closely with management and team members to maintain efficient workflow, strong customer service standards, and overall store performance.
- Utilized automotive product knowledge and diagnostic tools to help customers identify vehicle issues and recommend appropriate solutions.
House Keeping Coordinator
The Walt Disney Company
Orlando, Florida
10.2022 - 06.2024
- Support daily housekeeping operations by coordinating service orders, monitoring room status updates, and helping maintain efficient workflow in a high-volume resort environment.
- Provide professional guest support while assisting with room requests, service concerns, wellness checks, and lost-and-found coordination.
- Create and review operational reports related to inspection scores, guest service trends, and housekeeping performance to help identify areas for improvement.
- Work closely with housekeeping leadership, front desk, engineering, and other departments to help manage room inventory and support daily resort operations.
- Maintain strong organization and attention to detail while balancing multiple responsibilities in a fast-paced environment with changing priorities and deadlines.
Laundry Operations Associate
The Walt Disney Company
Orlando, Florida
02.2022 - 10.2022
- Operated industrial laundry equipment including tunnel systems, conveyor systems, commercial washers, dryers, ironers, and towel-folding equipment in a high-volume resort environment.
- Processed resort linens, towels, food and beverage materials, and specialized entertainment costumes while maintaining Disney appearance and quality standards.
- Assisted with inventory organization and operational support to help maintain efficient workflow and consistent linen availability across resort operations.
- Maintained workplace cleanliness, safety standards, and attention to detail while supporting daily production goals in a fast-paced environment.
- Worked closely with team members and leadership to ensure timely processing, distribution, and delivery of materials while adapting to changing operational demands and schedules.
Education
High School Diploma -
Gateway High School
Kissimmee, FL05-2021
Skills
- Customer Service & Relationship Building
- Retail Sales & Consultative Support
- Team Collaboration & Communication
- Inventory & Store Operations
- Automotive Product & Service Knowledge
- Problem Solving & Issue Resolution
- Time Management & Multitasking
- Attention to Detail & Workplace Organization
- Adaptability in Fast-Paced Environments
- Bilingual Communication Skills
Accomplishments
- Employee of The Month (11/25 and 12/25)
- 2025 and 2026 EPIC Sales Winning Team
Timeline
Sales and Service Specialist
Tires Plus (Firestone)
01.2025 - Current
Retail Sales Associate
AutoZone
06.2024 - 12.2024
House Keeping Coordinator
The Walt Disney Company
10.2022 - 06.2024
Laundry Operations Associate
The Walt Disney Company
02.2022 - 10.2022
High School Diploma -
Gateway High School