Jadin Evershed
Cottonwood Heights
Summary
Dedicated team player committed to utilizing expertise and capabilities in fast-paced environments, contributing to outstanding outcomes and organizational advancement.
Overview
11
11
years of professional experience
Work History
Retail Sales Associate
Bath And Body Works
12.2023 - 05.2025
- Developed engaging product displays in collaboration with team members.
- Assisted customers in locating requested items, enhancing customer satisfaction and retention.
- Executed cash handling and managed register operations efficiently.
Retail Sales Associate
Target
09.2021 - 01.2022
- Organized merchandise and restocked shelves to maintain optimal store appearance.
- Provided personalized product recommendations to enhance customer experience.
- Streamlined backroom organization to improve inventory management efficiency.
Supervisor
Directv
03.2015 - 03.2019
- Facilitated regular team meetings to align objectives and address challenges.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Delivered technical support by troubleshooting software and hardware issues effectively.
- Managed accounts receivable through oversight of billing processes and payment tracking.
- Analyzed market trends to identify business growth opportunities.
Customer Service Representative
Credo Mobile (Sprint)
08.2014 - 02.2015
- Resolved billing discrepancies through detailed account analysis and investigation.
- Processed billing statements and invoices to ensure accuracy for customer accounts.
- Diagnosed cell phone issues utilizing specialized diagnostic tools and software efficiently.
- Provided technical support regarding device functionality and features to enhance user experience.
- Educated customers on proper device care, promoting effective usage practices.
- Managed repair orders and tracked progress through internal systems with precision.
Education
High School Diploma -
Hunter High School
West Valley City, UT06.2014
Skills
- Device manager, Computer settings, File manager, Outlook, Email
- IT support and diagnostics
Hardware and software solutions
Malware removal and updates
Operating system installation - Hardware: PC setup, printer troubleshooting, network connectivity
- Software: operating systems (Windows, macOS), applications (MS Word, browsers, etc)
- Billing reconciliation
- Customer complaint resolution
- Inventory management
- Customer relationship management
Languages
English
Languages
English
Professional
Disclaimer
Signature image present
Timeline
Retail Sales Associate
Bath And Body Works
12.2023 - 05.2025
Retail Sales Associate
Target
09.2021 - 01.2022
Supervisor
Directv
03.2015 - 03.2019
Customer Service Representative
Credo Mobile (Sprint)
08.2014 - 02.2015
High School Diploma -
Hunter High School
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