Jadin Madrigal Hayes-Rodriguez
Richland
Summary
I am a driven leader with strong skills in critical thinking, problem-solving, and conflict resolution. With experience in multitasking and public speaking, I excel at communicating effectively and managing multiple responsibilities efficiently. My goal is to build a successful career that aligns with my leadership abilities, financial ambitions, and desire to create a positive impact. I am eager to leverage my skills to grow professionally and work toward financial freedom while maintaining a balanced, fulfilling life.
Overview
4
4
years of professional experience
Work History
Sales Associate
Gull Lake Marine
Richland, MI
12.2025 - Current
- Assist customers in selecting boats that fit their needs, budget, and lifestyle through a consultative sales approach.
- Generate and manage sales opportunities through CRM systems, averaging 50+ customer contacts daily via phone, email, and text.
- Build and maintain customer relationships through consistent follow-up and exceptional service.
- Support dealership marketing efforts by creating digital content and promoting inventory through social media.
Hotel Front Desk Agent
Candlewood Suites
Kalamazoo, MI
06.2023 - Current
- Increased Customer Satisfaction – Enhanced guest experience by delivering excellent service, leading to higher customer ratings and positive reviews.
- Handled High-Volume Check-ins – Managed peak hours efficiently, ensuring smooth guest experiences.
- Resolved Guest Complaints Effectively – Addressed guest concerns professionally, leading to improved guest retention and feedback.
Barista
Starbucks
Kalamazoo, MI
05.2025 - 12.2026
- Provided excellent customer service, creating a welcoming environment for guests.
- Maintained cleanliness and organization of the store, ensuring a safe and efficient workspace.
- Managed high-volume periods efficiently while maintaining quality and accuracy.
- Prepared high-quality beverages according to standardized recipes and customer preferences.
Person in Charge (PIC)
The Local
Richland, MI
12.2022 - 03.2024
- Shift Management – Supervised staff, ensured smooth operations, and handled any issues that arose.
- Cash Handling & Sales Tracking – Managed register transactions, balanced cash drawers, and ensured accurate sales reporting.
- Coordinated staff scheduling to optimize workforce efficiency and coverage.
Education
High School Diploma -
Gull Lake
Richland, MI05-2025
Google Cybersecurity Professional Certificate - Cyber Security
Google (Via Coursera)
08-2026
Skills
- Leadership
- Customer Service
- Sales & Relationship Building
- Communication
- Problem Solving
- Time Management
Timeline
Sales Associate
Gull Lake Marine
12.2025 - Current
Barista
Starbucks
05.2025 - 12.2026
Hotel Front Desk Agent
Candlewood Suites
06.2023 - Current
Person in Charge (PIC)
The Local
12.2022 - 03.2024
High School Diploma -
Gull Lake
Google Cybersecurity Professional Certificate - Cyber Security
Google (Via Coursera)