Jadon Palmer
Gardena,California
Summary
At Rubio's Coastal Grill, excelled in delivering exceptional customer service and hospitality, showcasing strong work ethic and multitasking abilities. Enhanced guest satisfaction through effective relationship building and complaint resolution, contributing to a positive dining experience. Skilled in cash handling and POS systems, ensuring efficient service and operational excellence, stocking, supplying.
Overview
1
1
year of professional experience
Work History
Server, Customer Service
Rubio's Coastal Grill
Rolling Hills Estates, CA
10.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
North High School
Torrance, CA06.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Service prioritization
- Sales expertise
- Supply Restocking
- Performance Improvement
- Relationship Management
- Decision-Making
- Relationship Building
- Conflict and Complaint Resolution
Music
Making music is my passion and my dream, its what I love to do and I expect to take off with it someday, just as an airplane would.
Timeline
Server, Customer Service
Rubio's Coastal Grill
10.2022 - 06.2023
High School Diploma -
North High School