Jadon Potter
Troy,NY
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. My goal is to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Supervisor
Boys and Girls Clubs of the Capital Area
06.2024 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed effective improvement plans in alignment with goals and specifications.
- Gathered, organized and input information into digital database.
- Cultivated positive relationships with patrons to deliver timely and informative service.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
- Directed and oversaw maintenance records and incident reports.
- Scheduled eight lifeguards to provide adequate coverage of pool areas during operating hours.
College Financial Representative
Northwestern Mutual
06.2023 - 08.2023
- Initiated over 10 customer communications per day via telephone or email.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Food Prep Cashier
Kuma Ani
05.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor of Science - Business Management
Rensselaer Polytechnic Institute
Troy, NY05.2025
Skills
- Data Analytics
- Operations Management
- Policy Enforcement
- Employee Motivation
- Strategic Thinking
- Teamwork and Cooperation
- Interpersonal Skills
- Problem-Solving
- Organizational Skills
Certification
- Lifeguard Management, American Red Cross - July 2024-2026
- New York Life, Accident, and Health Insurance License, Northwestern Mutual - May 2023-2026
Timeline
Supervisor
Boys and Girls Clubs of the Capital Area
06.2024 - Current
College Financial Representative
Northwestern Mutual
06.2023 - 08.2023
Food Prep Cashier
Kuma Ani
05.2023 - 07.2023
Bachelor of Science - Business Management
Rensselaer Polytechnic Institute
- Lifeguard Management, American Red Cross - July 2024-2026
- New York Life, Accident, and Health Insurance License, Northwestern Mutual - May 2023-2026
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