Jose Rafael Sustaita
Austin,TX
Summary
Personable candidate excited to employ leadership and project management skills. Adept in budgeting, event planning and delegating tasks with focus on clear and attainable goals. Reliable and committed to fostering positive and inclusive environment. Seek and maintain full/part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly tolerant and dedicated, energetic and motivated with extensive knowledge in various subjects; a life time learner.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Club Operations
Boys & Girls Clubs Of The Austin Area
05.2019 - Current
- Direct overall Club operations of 7 designated Clubs to included fee and none fee based. Establish two new Club Houses in new sites. Primary focus is on programs, service delivery, supervision, training, hiring, firing of staff with goals to increase memberships, facility management, budget management, community relations, membership management and ensure safe environment for all at all times. Performed all other duties as assigned like driving youth to UT events, field trips, provide staff support to other sites not on my responsibility duties. Manage Staff Training.
- Provide proper record keeping and reporting, including activities and events. Conduct breakdown of daily participation figures, notable youth and staff achievements. Establish resolutions to problems or issues that may arise with community partners, staff and or other invested parties involved.
Club Director
Boys & Girls Clubs Of The Austin Area
08.2015 - 05.2019
- Established relationships with 60+ club members (K-7th) and maintained positive club standing with trustworthy actions and professionalism.
- Organized special activities and events for existing club members, including service projects, monthly field trips, monthly celebrations and procedural meetings with staff and partners.
- Monitored club activities and identified areas for improvement.
- Partnered closely with club officers and community partners to develop successful strategies promoting club growth.
- Manage budget, data entry, youth recruitment, memberships and addressed staff, community and or parent guardian concerns.
- Supervised and Manage Club house to include hiring and firing of staff and kept safe club house at all times.
Match Support Specialist
Big Brothers Big Sisters Of Central Texas
06.2003 - 06.2013
- Main responsibilities was to introduce and support matches (Youth, Parent, Volunteer) in Austin Area.
- Key Responsibility was to support and supervise 80+ Match Relationship between all parties involved through out life of match (24 month commitment)
- Key responsibility was to address match concerns, provide support, activity ideas and validate and celebrant match accomplishments.
- Assisted in conducting needs assessments with volunteers, guardians and youth to best match volunteer and youth with similar interest and characteristics and ensure long lasting relationships
- Developed and maintained relationships with community organizations and agencies.
Education
Bachelor of Arts - Psychology
St. Edward's University
Austin, TX05.2003
Skills
- Operations
- Training
- Management
- Conflict Resolution
- Team Building
- Communication
- Staff, Volunteer & Youth Development
Certification
- Introduction to non-profit management: Certificate University of Texas at Austin
Sports, Exercise, Music, Writer
Grew up loving music, writing songs, playing sports with family and friends. Love the competition. This hobbies led me to take on exercising as my new challenge and hobby.
Languages
Spanish
Full Professional
Timeline
Director of Club Operations
Boys & Girls Clubs Of The Austin Area
05.2019 - Current
Club Director
Boys & Girls Clubs Of The Austin Area
08.2015 - 05.2019
Match Support Specialist
Big Brothers Big Sisters Of Central Texas
06.2003 - 06.2013
Bachelor of Arts - Psychology
St. Edward's University
- Introduction to non-profit management: Certificate University of Texas at Austin
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