Summary
Overview
Work History
Education
Skills
Timeline
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Jadon Potter

Troy,NY

Summary

Driven and disciplined business professional with a strong foundation in leadership, problem-solving, and teamwork. Adaptable and quick to learn, with a consistent track record of balancing high-pressure environments and competing priorities. Committed to delivering results through collaboration, integrity, and a focused mindset. Brings a competitive edge and resilience developed through varsity athletics and academic rigor.

Overview

2
2
years of professional experience

Work History

Teller

TD Bank
10.2024 - Current
  • Mitigated financial risk by accurately processing cash transactions, adhering to strict compliance protocols, and identifying potential fraud through verification of IDs, endorsements, and account activity.
  • Delivered high-quality customer service by assisting clients with deposits, withdrawals, and account inquiries, maintaining a friendly and solution-oriented approach to build customer loyalty.
  • Promoted financial products and services by educating customers on checking accounts, credit products, and digital banking tools, contributing to branch sales goals and customer engagement.
  • Maintained operational efficiency by balancing cash drawers daily, reconciling discrepancies, and supporting back-office tasks to ensure seamless branch operations.

Supervisor

Boys and Girls Club of the Capital Area
06.2024 - 08.2024
  • Led a team of lifeguards and pool attendants, overseeing daily operations to ensure the safety and well-being of community members using aquatic facilities.
  • Resolved conflicts and addressed challenges by applying proactive problem-solving strategies, maintaining a safe and supportive space for all participants.
  • Monitored staff performance through regular evaluations and feedback sessions, fostering professional growth and aligning team efforts with organizational goals.
  • Ensured strict compliance with club policies and safety protocols, conducting regular checks and reporting to senior management as needed.

College Financial Representative

Northwestern Mutual
06.2023 - 08.2023
  • Initiated over 10 customer communications per day via telephone or email.
  • Skilled at working independently and collaboratively in team environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Education

Bachelor of Science - Business Management

Rensselaer Polytechnic Institute
Troy, NY
12-2025

Skills

  • Risk management, problem-solving, teamwork, interpersonal skills, critical and strategic thinking

Timeline

Teller

TD Bank
10.2024 - Current

Supervisor

Boys and Girls Club of the Capital Area
06.2024 - 08.2024

College Financial Representative

Northwestern Mutual
06.2023 - 08.2023

Bachelor of Science - Business Management

Rensselaer Polytechnic Institute

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