Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jadra Lutfi

Orlando,FL

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Billing & Revenue Coordinator

Genesis Reference Laboratory
01.2021 - 01.2024
  • Collaborated with lab management to improve customer service strategies, enhancing patient and client satisfaction.
  • Managed customer complaints, billing inquiries, and technical concerns with empathy and professionalism.
  • Acted as the primary contact for visitors and clients, maintaining a welcoming, organized environment essential in healthcare settings.

Accessioner

Genesis Reference Laboratory
02.2022 - 01.2022
  • Cataloged patient specimens, including urine and viral samples, ensuring accurate tracking and labeling for effective testing.
  • Prepared lab materials, such as elution and wash plates, maintaining high standards for safety and cleanliness.
  • Routine Lab Draws
  • Obtain EKG
  • Assisted with patient care and obtained covid samples from patients.
  • Input detailed lab requisitions, requiring accuracy, attention to detail, and familiarity with patient care protocols.

Education

Bachelors - Interdisciplinary studies to start a Masters Program for Anesthesia Assistant

University of Central Florida
Orlando, FL
06.2025

Associate in Art -

Valencia College
Orlando, FL
01.2022

Skills

  • Multitasking & Organization
  • CRM and Medical Billing Systems
  • Phlebotomy
  • Electrocardiogram (EKG)
  • Empathy & Compassionate Communication
  • Adaptability and Teamwork
  • Patient care
  • Customer service
  • Problem solving
  • Attention to detail
  • Safety protocols
  • Proactive and Self-motivated
  • Problem-solving aptitude
  • Effective communication
  • Team collaboration
  • Stress reduction techniques
  • Compassionate care
  • Personal hygiene assistance
  • Emotional regulation techniques
  • Substance abuse awareness

Certification

  • Biotechnician Assistant Certification
  • Medical Scribe
  • Basic Life Support (BLS)

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Accessioner

Genesis Reference Laboratory
02.2022 - 01.2022

Billing & Revenue Coordinator

Genesis Reference Laboratory
01.2021 - 01.2024

Bachelors - Interdisciplinary studies to start a Masters Program for Anesthesia Assistant

University of Central Florida

Associate in Art -

Valencia College

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