Summary
Overview
Work History
Education
Skills
Timeline
Manager

Jadrian Jones

Cottage Grove,Oregon

Summary

Experienced customer service and administrative specialist skilled in client support and data management. Demonstrated ability in transaction processing and conflict resolution, with a focus on detail-oriented service delivery. Proven track record of enhancing client satisfaction and maintaining effective communication in high-pressure environments.

Overview

20
20
years of professional experience

Work History

Manager

Rising Wave Tattoo
10.2013 - Current
  • Oversee accounts payable functions, including invoice processing and financial disbursements.
  • Resolve customer concerns professionally, maintaining a positive reputation and encouraging repeat business.
  • Supervise and support artists and staff fostering a professional, creative and customer focused environment.
  • Coordinate and manage client appointment scheduling and rescheduling via email, phone and in person communications.
  • Direct daily shop operations including opening/closing procedures, cash handling and banking.

Direct Support Specialist

Ron Wilson Center
01.2008 - 10.2013
  • Supported individuals with behavioral and developmental disabilities in daily living tasks, promoting independence and quality of life.
  • Monitored and documented behaviors, maintaining accurate records and promptly reporting changes or concerns to supervisors.
  • Encouraged positive behavior by modeling appropriate responses and reinforcing desired actions.
  • Administered medications safely and accurately, while conducting thorough data collection to support care plans.
  • Recognized as Staff of the Year (2011) for outstanding performance, dedication, and client support.

Vault Teller

West Coast Bank
08.2005 - 10.2007
  • Maintained accurate records of vault transactions and daily cash drawer reconciliations, ensuring compliance with banking policies.
  • Processed customer deposits, withdrawals, and loan payments with precision and efficiency.
  • Utilized 10-key systems to process high volume monetary transactions with speed and accuracy.

Education

Certificate - Music Business

Musicians Institute
Los Angeles, CA
09.2012

High School Diploma -

Morrison Charter School
Dallas, OR
06.2003

Skills

  • Client relations and conflict resolution
  • Scheduling appointments and managing calendars
  • Data management and record keeping
  • Processing transactions and financial disbursements
  • Supervision of staff operations
  • Management of inventory and accounts payable

Timeline

Manager

Rising Wave Tattoo
10.2013 - Current

Direct Support Specialist

Ron Wilson Center
01.2008 - 10.2013

Vault Teller

West Coast Bank
08.2005 - 10.2007

Certificate - Music Business

Musicians Institute

High School Diploma -

Morrison Charter School

Similar Profiles

CREATE PROFILE
Jadrian Jones