Kassity Hanks-Cave
Cottage Grove,Oregon
Summary
Highly motivated professional with a track record that speaks for itself. Consistently praised by previous employers for adaptability and seamless task execution. Strong commitment to organization and efficiency, delivering high-quality work in a timely manner. Valuable asset to any team, ensuring precision and order in completing all necessary tasks.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Territorial Seed Company
12.2019 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Agricultural Field Worker
Territorial Seed Company
03.2020 - 09.2024
- Operated and serviced farm machinery, implements and farm vehicles.
- Collaborated with other agricultural workers to complete tasks efficiently using teamwork and clear communication.
- Irrigated farm soil and performed repairs and routine maintenance on pipes and pumps.
- Operated various types of farm equipment proficiently for planting, cultivating, and harvesting purposes.
- Maintained accurate records of crop production, data, and farm equipment maintenance to ensure optimal agricultural operations.
Assistant Event Coordinator
Bates Catering
06.2017 - 08.2024
- Ensured smooth execution of on-site logistics by supervising setup, teardown, and vendor coordination during events.
- Maintained professional and organized appearance at all events, representing the company in a positive light to clients and attendees.
- Delivered exceptional customer service, addressing attendee concerns promptly and professionally during events.
Deckhand
Kaholo
03.2023 - 05.2023
- I was tasked with docking, undocking, maintaining, and cleaning the engines, along with assisting research students with running hydraulics, collecting samples, and gathering gear
Sharky’s Cove
09.2021 - 04.2023
- I help run events and make sure that students are being safe during COVID-19
Education
- Biology With A Minor in Education
Oregon State University
06-2026
Hawai’i Pacific University
05.2023
High School Diploma -
Cottage Grove High School
06.2021
Skills
- Customer service
- Data entry
- Computer proficiency
- Problem-solving
Timeline
Deckhand
Kaholo
03.2023 - 05.2023
Sharky’s Cove
09.2021 - 04.2023
Agricultural Field Worker
Territorial Seed Company
03.2020 - 09.2024
Customer Service Representative
Territorial Seed Company
12.2019 - Current
Assistant Event Coordinator
Bates Catering
06.2017 - 08.2024
Hawai’i Pacific University
High School Diploma -
Cottage Grove High School
- Biology With A Minor in Education
Oregon State University
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