Jadwica Jacques
Orlando,FL
Summary
Results-oriented professional driven to maximize business through referrals and sales. Enthusiastic individual with professional and neat appearance accustomed to providing manicures and nail designs to clients of all ages.
Skilled Nail Technician with comprehensive experience in manicure and pedicure services, nail art, and client relationship management. Strong background in maintaining safe and sanitary work environments, staying up-to-date on the latest trends and techniques in nail care. Noteworthy skills include time management, customer service, creativity, and marketing of salon services. Previous employment has resulted in satisfied clientele due to consistent high-quality service delivery.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Nail Technician
Bonniefiednails
Miami, FL
04.2017 - 01.2026
- Provided high-quality nail care services using safe and hygienic techniques.
- Educated clients on nail health and proper aftercare practices.
- Provided manicures and pedicures using high-quality products and tools.
- Ensured cleanliness and sanitation of workstations and equipment.
- Advised clients on nail care and maintenance for optimal health.
- Maintained inventory of supplies and reordered as necessary.
- Assisted in training junior staff on techniques and customer service.
- Developed positive relationships with clients to encourage repeat visits.
- Collaborated with team members to enhance service delivery and efficiency.
- Stayed updated on nail trends and techniques to provide informed recommendations.
- Performed other duties such as waxing or massaging hands or feet as requested by clients.
- Cleaned and sterilized tools and work areas before each client session.
- Resolved guest complaints.
- Educated clients on proper nail care techniques and product knowledge when necessary.
- Greeted customers and provided customer service, answered questions, and addressed complaints.
- Complied with state regulations for performing manicure and pedicure services.
- Provided manicures and pedicures to clients in a professional manner.
- Performed paraffin treatments for hands or feet to soften skin.
- Recommended products or services based on individual needs of the customer.
- Assisted in maintaining cleanliness in the salon by wiping down surfaces with sanitizing solution after each client session.
- Demonstrated excellent communication skills while interacting with customers.
- Maintained a professional appearance at all times while working in the salon environment.
- Promoted enhanced treatments to repair and improve nail strength.
House Cleaner
Best Western Hotel
Miami
03.2021 - 01.2023
- Restocked cleaning supplies and maintained inventory levels regularly.
- Reported maintenance issues to ensure prompt resolution for guests.
- Cleaned guest rooms following hotel standards and procedures.
- Collaborated with team members to optimize cleaning efficiency and effectiveness.
- Sanitized common areas, enhancing guest safety and comfort.
- Inspected rooms for cleanliness and adherence to quality standards.
- Communicated with guests to address their needs and preferences politely.
Student Nurse Assistant
Miami Medical Center
Miami
01.2018 - 01.2023
- Assisted nursing staff with patient care and daily activities at Miami Medical Center.
- Monitored vital signs and reported changes to registered nurses promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Collaborated with healthcare team to develop and implement care plans.
- Educated patients on procedures and post-care instructions as directed by nurses.
Hotel Front Desk Clerk
Courtyard by Marriott
Miami, FL
04.2021 - 05.2022
- Greeted guests warmly and checked in arrivals efficiently.
- Managed room assignments using hotel management software.
- Handled guest inquiries and resolved issues promptly.
- Assisted guests with local information and recommendations.
- Maintained front desk cleanliness and organization consistently.
- Collaborated with team members to deliver exceptional service.
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Resolved customer complaints in a timely manner while following company policies and procedures.
Parking Cashier
Hard Rock Stadium
Miami, FL
03.2020 - 12.2020
- Processed customer payments efficiently using electronic payment systems.
- Assisted patrons with parking inquiries and directions to venues.
- Monitored parking lot for proper vehicle placement and compliance with regulations.
- Provided excellent customer service to enhance guest experiences at events.
Cashier Team Lead
Taco Bell
Hollywood, FL
01.2018 - 05.2020
- Supervised cashier team to ensure efficient service during peak hours.
- Trained new cashiers on register operations and customer service standards.
- Managed cash handling procedures and maintained accurate cash drawer balances.
Sales Associate
Discovery Clothing
Hollywood, FL
07.2018 - 01.2020
- Maintained organized merchandise displays to enhance the shopping experience.
- Assisted customers in selecting clothing and accessories for various occasions.
- Processed sales transactions efficiently using point-of-sale systems.
- Educated customers on current promotions and loyalty programs during interactions.
- Restocked shelves and merchandise to meet customer demand throughout the day.
- Handled customer inquiries and resolved issues with professionalism and courtesy.
- Participated in training new sales associates on store policies and procedures.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Full Specialist - Cosmetics
Sheridan Technical College
Hollywood, FL 01.2022 - 01.2026
Skills
- Nail care
- Health education
- Client consultation
- Sanitation practices
Languages
French
Professional
Certification
- Cpr
Timeline
Full Specialist - Cosmetics
Sheridan Technical College
01.2022 - 01.2026
Hotel Front Desk Clerk
Courtyard by Marriott
04.2021 - 05.2022
House Cleaner
Best Western Hotel
03.2021 - 01.2023
Parking Cashier
Hard Rock Stadium
03.2020 - 12.2020
Sales Associate
Discovery Clothing
07.2018 - 01.2020
Student Nurse Assistant
Miami Medical Center
01.2018 - 01.2023
Cashier Team Lead
Taco Bell
01.2018 - 05.2020
Nail Technician
Bonniefiednails
04.2017 - 01.2026