Holly Oros
Connellsville,PA
Summary
I knew from a young age I would land a career based off art, but I never understood the opportunities that cosmetology school would of given me until I graduated and and found my spot as a nail artist. I honed my craft as a Nail Technician, mastering intricate nail art and enhancing customer satisfaction through exceptional service. My creativity and attention to detail led to a loyal client base, while my dedication to hygiene elevated salon standards. Skilled in both nail care and fostering positive client experiences, I consistently exceed expectations.
Overview
6
6
years of professional experience
Work History
Nail Technician
Turning Heads Beauty Lounge LLC.
Uniontown Pa
10.2023 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Application of various nail services including acrylic, gelly tips, structure gel, dip, gel manicures, and pedicures.
- Performed simple and intricate nail art by hand.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
Fayette County Career Technical Institute
Skills USA
Pennsylvania
01.2019 - Current
- Won first place among 12 other students in competition.
- Competed at a salon level strategically doing an updo and haircut.
- Customized strategies based on individuals goals and strengths and offered positive reinforcements to continue progress against goals.
- Identified obstacles to learning in collaboration with adult learners and provided positive reinforcement for performance.
Server
Applebees Neighborhood Bar and Grill
Uniontown Pa
05.2021 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Associates - Cosmetology
Laurel Business Institute
Uniontown, PA05.2021
Skills
- Attention to detail
- Creativity
- Determination
- Nail care
- Customer experience
- Acrylic nails
- Nail Extensions
- Nail Preparation
- Customer Service
- Time Management
- Nail art techniques
Timeline
Nail Technician
Turning Heads Beauty Lounge LLC.
10.2023 - Current
Server
Applebees Neighborhood Bar and Grill
05.2021 - 02.2023
Fayette County Career Technical Institute
Skills USA
01.2019 - Current
Associates - Cosmetology
Laurel Business Institute