Zaira Perez
Riverview
Summary
Results-driven professional with experience in customer service and client consultation. Known for effective communication and problem-solving skills, enhancing team collaboration and fostering lasting client relationships.Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nail Technician
Myself
Riverview, FL
11.2023 - Current
- Developed and executed marketing strategies to attract new clients through social media platforms.
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Communicated effectively with management concerning important customer issues.
- Oversaw schedule to manage appointments of new and existing clients.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
Certified Dental Assistant
Sundentalcare
Sun City Center, FL
12.2021 - 09.2023
- Help in front desk with scheduling appointments and problem solving
- Assisted in chairside procedures, ensuring patient comfort and procedural efficiency.
- Prepared dental instruments and materials for various treatments, maintaining strict sterilization protocols.
- Educated patients on oral hygiene practices and post-treatment care to promote long-term health.
- Managed patient records using digital systems, ensuring accuracy and confidentiality of information.
- Collaborated with dental team to streamline workflow and enhance patient experience during visits.
- Conducted preliminary assessments, including taking vital signs and medical histories, for accurate treatment planning.
- Scheduled appointments and coordinated patient follow-ups to optimize clinic operations and minimize wait times.
- Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
- Promoted a positive environment for patients and staff through effective communication and teamwork.
- Increased patient retention by developing strong relationships and providing personalized care.
Education
No Degree - Dental Assisting
Manatee Technical College
Bradenton, FL12-2021
High School Diploma -
Palmetto High School
Palmetto, FL05-2019
Skills
- Time management
- Customer service
- Problem-solving skills
- Appointment management
- Relationship building
- Team collaboration
- Product knowledge
- Client consultation
- Verbal and written communication
- Customer education
- Client service quality
- Organizational skills
- Attention to detail
- Active listening
- Front desk management
- Detail-oriented
Certification
- RDA - Registered Dental Assistant
- Certified Dental Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Knitting and Crocheting
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Enjoy participating in outdoor activities for overall physical and mental well-being
- I enjoy helping others and giving back to the community
- Cooking
- Dancing
- Gym Workouts
- Baking
- Crafting and DIY Projects
- Outdoor Recreation
Timeline
Nail Technician
Myself
11.2023 - Current
Certified Dental Assistant
Sundentalcare
12.2021 - 09.2023
No Degree - Dental Assisting
Manatee Technical College
High School Diploma -
Palmetto High School