Jadyn Bay
Wyndmere
Summary
Reliable professional with a strong focus on customer satisfaction and efficient service delivery. Known for handling difficult customer interactions and maintaining high standards in fast-paced settings.
Overview
12
12
years of professional experience
Work History
Bartender
Deuces Bar
Forman, ND
09.2025 - Current
- Developed seasonal drink menus in collaboration with management to attract new customers.
- Implemented efficient service strategies that improved order turnaround time during peak hours.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Collaborated with kitchen staff to coordinate food and drink pairings for special events.
Bartender
Tilted Tap Tavern
Wyndmere, ND
02.2023 - 09.2025
- Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Managed inventory levels, tracking supplies to optimize ordering processes and reduce waste.
- Trained new bartenders on drink preparation techniques and customer service best practices.
Shift Leader, Training Coordinator
Doolittle's
Fargo, ND
01.2022 - 02.2023
- Supervised daily operations, ensuring efficient workflow and adherence to company standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented inventory management processes, reducing waste and improving stock availability.
- Coordinated staff schedules, optimizing labor distribution for peak service hours.
- Analyzed performance metrics, identifying areas for improvement in service delivery.
- Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
Server, Bartender
Ruby Tuesday
Fargo, ND
09.2021 - 08.2022
- Provided exceptional customer service by promptly addressing guest inquiries and resolving issues.
- Managed multiple tables efficiently, ensuring timely food delivery and maintaining high satisfaction levels.
- Collaborated with kitchen staff to ensure accurate order preparation and timely service.
- Trained new servers on restaurant procedures, menu items, and customer engagement techniques.
Server
Applebee's Grill + Bar
Fargo, ND
08.2020 - 09.2021
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely order delivery and accurate billing.
- Trained new staff on menu items, service standards, and operational procedures.
- Collaborated with kitchen staff to streamline order preparation and presentation processes.
Shift Leader, Server
Perkins Restaurant & Bakery
Minot, ND
09.2014 - 03.2020
- Supervised daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and mentored new staff, fostering a collaborative team environment.
- Coordinated shift schedules to optimize labor efficiency and service quality.
- Implemented process improvements that enhanced guest satisfaction and operational flow.
- Resolved customer complaints promptly, maintaining high standards of service excellence.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
Education
No Degree - Education
Minot State University
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Customer service expertise
- Handling difficult customers
- Memory retention
Timeline
Bartender
Deuces Bar
09.2025 - Current
Bartender
Tilted Tap Tavern
02.2023 - 09.2025
Shift Leader, Training Coordinator
Doolittle's
01.2022 - 02.2023
Server, Bartender
Ruby Tuesday
09.2021 - 08.2022
Server
Applebee's Grill + Bar
08.2020 - 09.2021
Shift Leader, Server
Perkins Restaurant & Bakery
09.2014 - 03.2020
No Degree - Education
Minot State University