Jadyn Burwell
Sparks,NV
Overview
7
7
years of professional experience
Work History
Lead Clerk
WinCo Foods
Sparks, NV
03.2022 - Current
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Trained staff members to perform work activities and use computer applications.
- Provided support to management with daily operations of the store.
- Building and maintaining displays throughout the store while managing inventory for displays.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Communicated with customers and employees to answer questions or explain information.
- Developed efficient procedures to streamline administrative tasks.
- Monitored and directed work of freight clerks such as assigning tasks to the freight crew and checking on clerks during the night.
- Prioritized and organized tasks to efficiently accomplish service goals.
Assistant Team Lead
Raley's Grocery Store
Sparks, NV
10.2021 - 03.2022
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Led and directed 15+ store associates performing cashiering, customer service, recovery and sales and collaborated with store leadership to boost overall store performance.
- Trained new team members, tracked current team members' skills achievement, verified safe operating practices and reported and analyzed work-related injuries.
- Worked closely with management in order develop goals for the team which aligned with overall organizational objectives.
- Collaborated with other departments such as marketing and sales, in order to increase cross-team collaboration.
- Performed quality checks on products and documented discrepancies.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Grocery Clerk
Raley's Grocery Store
Sparks, NV
06.2020 - 10.2021
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Greeted customers promptly and responded to questions.
- Assisted customers with locating items in the store, answered questions about products and prices.
- Built and maintained productive relationships with employees.
- Organized backroom storage areas according to company standards for safety and efficiency.
- Cleaned shelves and restocked with new inventory when products stock ran low.
Dishwasher
Compass Group at Greensboro College
Greensboro, NC
08.2019 - 03.2020
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Used pressurized faucet sprayer effectively to wash large quantities of dishes.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
Head Waiter
Village Pizza
Stokesdale, NC
06.2017 - 10.2018
- Greeted customers and escorted them to their tables.
- Assisted servers with taking orders from customers as needed during peak hours.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Greeted customers, answered questions and recommended specials to increase profits.
- Explained menu items, describing ingredients and cooking methods upon request.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Robert Mc Queen High School
Reno, NV06-2019
Some College (No Degree) - Business Administration and Management
Greensboro College
Greensboro, NCHigh School Diploma -
Northwest Guilford High School
Greensboro, NCSkills
- Information Classification
- Meeting Facilitation
- Organizational Leadership
- Data Tracking
- Administrative Support
- Administrative Tasks
- Customer Satisfaction
- Quality Management
- Telephone Etiquette
- Meeting Coordination
- Prioritization
- Operations Support
- Cash Handling
Timeline
Lead Clerk
WinCo Foods
03.2022 - Current
Assistant Team Lead
Raley's Grocery Store
10.2021 - 03.2022
Grocery Clerk
Raley's Grocery Store
06.2020 - 10.2021
Dishwasher
Compass Group at Greensboro College
08.2019 - 03.2020
Head Waiter
Village Pizza
06.2017 - 10.2018
High School Diploma -
Robert Mc Queen High School
Some College (No Degree) - Business Administration and Management
Greensboro College
High School Diploma -
Northwest Guilford High School