Jadyn Fernandes
Safford Brown Mazda
Fairfax,VA
1
Language
9
years of professional experience
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Work History
Loaner Coordinator and Service Concierge
3 Years 3 Months- Answered and redirected phone calls to appropriate departments, ensuring efficient communication
- Scheduled appointments for clients
- Answering and redirecting phone calls
- Making appointments
- Processed customer billing transactions
- Managed loaner vehicle arrangements
- Assisted clients with service inquiries
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Server/Take-Out Server
2 Years 11 Months- Serving
- Processed online orders efficiently
- Served food and beverages to customers
- Hosting
- Delivered attentive tableside service while maintaining fast-paced dining room flow.
Babysitting
3 Years 2 Months- Provided attentive supervision to infants and toddlers to ensure safety.
- Supervised children during play, meals, and rest periods to maintain safe, structured routines.
- Prepared age-appropriate snacks and followed caregiver instructions for feeding and dietary needs.
- Monitored child behavior and responded quickly to prevent hazards or conflicts.
Education
High School Diploma
Graduated from W.T. Woodson High School Class of 2021
Skills
Technical proficiency
Customer service
Appointment scheduling
Interpersonal communication
Attention to detail
Time management
Characteristics
- Trustworthy
- Multi-task and can complete tasks
- Patience
- Reliable Team member
- Team Player
- Hard working
- Responsible
- Punctual
- Organized
- Quick Learner
- Like trying new things and or challenges
Languages
English
Timeline
Loaner Coordinator and Service Concierge
Safford Brown Mazda
07.2023 - CurrentRead More
Server/Take-Out Server
Chuy’s
08.2020 - 07.2023Read More
Babysitting
06.2017 - 08.2020Read More
W.T. Woodson High School
High School Diploma
Read More