Jadyn Glockner
Prime IV Hydration & Wellness
Mathews,VA
5
years of professional experience
Dynamic and results-oriented professional with a strong work ethic and commitment to success. Collaborative team player thriving on challenges and embracing opportunities for continuous learning and growth. Known for meticulous attention to detail and innovative problem-solving abilities, consistently exploring unconventional approaches to achieve impactful results.
Work History
Front Desk Lead
2 Years 9 Months- Handled all incoming and outgoing calls, ensuring effective communication and customer support.
- Managed client appointment scheduling by setting dates, times, and confirmation details.
- Oversaw client check-in and check-out processes, maintaining accurate documentation for seamless service.
- Managed all incoming and outgoing call handling.
- Planned and executed social media marketing content and campaign activities for social channels.
- Coordinated client appointment scheduling, confirming dates and times to enhance client experience.
- Provided detailed information on wellness services and products to enhance customer experience.
- Assisted in resolving client inquiries and concerns, ensuring satisfaction with services rendered.
Brand Ambassador
4 Months- Contracted to fundraise for various campaigns, engaging community support.
- Traveled extensively throughout Hampton Roads to promote environmental awareness and engage communities.
- Developed brand awareness through engaging product demonstrations and promotional events.
- Fostered relationships with target audiences, enhancing customer loyalty and brand recognition.
- Collaborated with marketing team to strategize and execute effective campaigns and initiatives.
Office Assistant
9 Months- Scanned and imaged all important documents to ensure organized and accessible records.
- Implemented filing system improvements, increasing organization and retrieval speed of critical documents.
- Conducted inventory audits of office supplies, maintaining optimal stock levels to support operational needs.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Answered phone calls and transferred inquiries to collectors for resolution.
- Assisted in preparing pleadings, contributing to timely legal documentation.
Receptionist
4 Months- Managed incoming calls to provide assistance and information.
- Assisted guests in meeting various needs to enhance their experience.
- Maintained cleanliness of spa facilities to ensure a welcoming environment.
- Managed cash drawer operations to ensure accurate financial transactions.
- Coordinated front desk operations to maintain seamless guest check-in and support accurate appointment scheduling.
Receptionist
4 Months- Conducted sales activities to engage customers.
- Coordinated appointment scheduling to ensure efficient clinic operations.
- Handled phone inquiries to support clients.
- Provided support to clients by addressing inquiries and fulfilling requests.
- Maintained cleanliness and organization of clinic environment.
Receptionist
2 Months- Managed phone communications for office.
- Coordinated appointment times, confirmed availability, and scheduled all appointments.
- Managed insurance verification processes for coverage confirmation.
- Facilitated referrals to ensure patient care.
- Performed office cleaning between patient appointments to support patient readiness and cleanliness.
- Maintained filing system for accurate document retrieval.
- Prepared patient charts for physician review.
Receptionist/Assistant
1 Month- Managed phone inquiries to assist customers.
- Facilitated checkout transactions to enhance customer satisfaction and streamline the payment process.
- Scheduled appointments using salon management software to optimize staff availability.
- Washed and shampooed customer hair to support clean, service-ready scalps and hair preparation.
- Executed routine salon duties to maintain operations.
Education
High School Diploma
Skills
Appointment coordination
Scheduling expertise
Payment processing
Guest relations
Customer service
Social media management
Room blocking
Problem-solving skills
Time management
Strong leadership
Exceptional communication
Proactive approach
Timeline
Front Desk Lead
Prime IV Hydration & Wellness
01.2024 - CurrentRead More
Brand Ambassador
Sky's the Limit Marketing
09.2023 - 01.2024Read More
Office Assistant
Jormandy, LLC
12.2022 - 09.2023Read More
Receptionist
Natural Elements Spa & Salon
08.2022 - 12.2022Read More
Receptionist
Massage Envy
04.2022 - 08.2022Read More
Receptionist
Portsmouth Family Dental
02.2022 - 04.2022Read More
Receptionist/Assistant
Hair We Are
05.2021 - 06.2021Read More
Deep Creek High School
High School Diploma
Read More