Tania Padilla
Hemet,CA
Summary
Bilingual (English/Spanish) and highly organized administrative professional with experience in front desk operations, cash handling, and customer service. Adept at managing records, coordinating schedules, and providing efficient support in fast-paced environments. Recognized for strong communication skills, attention to detail, and the ability to create a welcoming and professional experience for students, staff, and visitors.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Front Desk Lead
The Camp Transformation Center
Perris & Hemet, CA
07.2023 - Current
- Oversaw high-volume front desk operations, assisting 40+ clients daily with scheduling, check-ins, and administrative support
- Managed memberships for 50+ clients, ensuring accurate processing of renewals, cancellations, and account updates
- Responded to 30+ daily customer interactions via phone, email, and in-person communication
- Facilitated communication between staff (team of 5–10) to support efficient facility operations
- Executed payment processing and cash handling of $1,000+ daily with consistent accuracy and accountability
- Maintained organized and confidential records for 100+ clients in compliance with company standards
- Conducted inventory management for front desk supplies, ensuring availability without excess stock.
Caregiver
IHSS & Private Caregiver
Riverside County, CA
03.2022 - 07.2023
- Delivered high-quality in-home care to 3–5 clients weekly, promoting safety, dignity, and comfort
- Supported activities of daily living (ADLs), enhancing client independence and quality of life
- Prepared and served nutritious daily meals, accommodating dietary restrictions and health needs
- Coordinated medication reminders and transportation for multiple weekly appointments, ensuring adherence to care plans
- Documented and maintained confidential client records with accuracy and attention to detail
Caregiver
IHSS In Home Support Services
Riverside, CA
12.2019 - 03.2022
- Coordinated and provided safe transportation for 5+ weekly medical appointments, ensuring timely and reliable care
- Delivered hands-on wound care, including dressing changes for multiple clients daily, promoting healing and infection prevention
- Supported daily hygiene and personal care for 3–5 patients per shift, maintaining dignity and comfort
- Handled confidential patient information with discretion, ensuring full compliance with privacy and care standards
- Provided compassionate care and support to clients, enhancing their quality of life.
Retail Store Manager
Metro By T-Mobile
Moreno Valley, CA
07.2010 - 12.2019
- Led daily store operations and scheduled a team of 8–12 staff members, ensuring smooth and efficient performance
- Resolved 10+ weekly customer escalations, delivering high-quality service and strengthening customer satisfaction
- Executed merchandising strategies that increased promotional sales by 10–15%
- Oversaw inventory of 500+ products, reducing shrinkage and improving operational efficiency
- Managed $2,000+ in daily transactions with consistent accuracy and accountability
- Trained and developed 5+ team members, driving improved performance and sales results
Education
High School Diploma -
Hemet Adult School
Hemet, CA01-2025
Skills
- Bilingual Communication (English/Spanish) – Verbal & Written
- Front Desk Management in High-Traffic Environments
- Accurate Cash Handling, Balancing & Reporting
- Administrative Support & Office Coordination
- Calendar Management & Appointment Scheduling
- Confidential Records Management & Data Entry Accuracy
- Strong Organizational & Time Management Skills
- Collaborative Team Player with Professional Communication
- Proficient in Microsoft Office & Google Workspace
Accomplishments
Demonstrated excellence in managing front desk operations, cash handling, and client records, earning promotion to Front Desk Lead.
Certification
- CPR & First Aid
- Microsoft Office (Word, Excel, Outlook)
- Google Workspace (Docs, Sheets, Gmail)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Lead
The Camp Transformation Center
07.2023 - Current
Caregiver
IHSS & Private Caregiver
03.2022 - 07.2023
Caregiver
IHSS In Home Support Services
12.2019 - 03.2022
Retail Store Manager
Metro By T-Mobile
07.2010 - 12.2019
High School Diploma -
Hemet Adult School