Jadyn Scalco
Pleasant Hill
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Motivated, with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs.
Overview
4
4
years of professional experience
Work History
Waitress
Copper Shores Retirement Home
09.2021 - 05.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Volunteer
Rising Sun Church of Christ
01.2018 - 08.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Provided emotional support and companionship to elderly in community homes.
- Encouraged community gardening efforts to promote sustainable living.
Education
High School Diploma -
Southeast Polk High School
Pleasant Hill, IA05-2022
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Decision-making
- Handling complaints
- Complex Problem-solving
- Memory retention
- Complaint resolution
- Active listening
- Time management
Timeline
Waitress
Copper Shores Retirement Home
09.2021 - 05.2022
Volunteer
Rising Sun Church of Christ
01.2018 - 08.2021
High School Diploma -
Southeast Polk High School
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