Dependable and hardworking professional with experience in customer service, communication, and working in fast-paced environments. Adaptable and able to embrace change as an opportunity to learn and grow. Strong attention to detail with a positive attitude and ability to work independently or as part of a team.
Work History
Administrative Assistant
3 Years 8 Months
Sunny Smiles Pediatric Dentistry | 02.2023 - Current
Manage front-desk operations in a fast-paced pediatric dental practice.
Schedule patient appointments, handle phone calls, and coordinate patient confirmations.
Complete insurance verifications and pre-authorizations while maintaining accurate patient information.
Maintain organized, HIPAA-compliant patient records and electronic charts.
Support clinical staff by assisting with patient flow and administrative needs.
Train and onboard new administrative team members.
Identify and implement process improvements to increase office efficiency and improve the patient experience.
Childcare Provider
2 Years 2 Months
Little River Childcare | 03.2020 - 05.2022
Provided safe, nurturing, and structured care for children in a licensed childcare setting.
Planned and supervised age-appropriate activities, including meals, naps, and hygiene routines.
Maintained a clean and organized environment while following safety and sanitation procedures.
Communicated regularly with parents regarding children’s daily activities, progress, and behavior.
Managed multiple responsibilities while maintaining a calm and supportive environment.
Barista
8 Months
Wake Up Call | 04.2018 - 12.2018
Provided friendly and efficient customer service in a fast-paced environment.
Prepared and served beverages.
Handled cash and card transactions and completed opening and closing procedures.
Maintained cleanliness and stocked supplies throughout shifts.
Supported team members during busy periods to ensure efficient daily operations.
Education
High School Diploma
Blackfoot High School | Blackfoot | 06.2017
Skills
Customer Service
Organized
Team Player
Multitasking
Problem Solving
References
• Casey Brown- (208) 397-8474
• Danielle Schofield- (208) 716-5321
• Heidi McCracken- (208) 406-6347
Certification
Completion of the HIPAA Compliance Training Program