Jadynn Buchanan
Belfast
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Catering Server/Waitress
Scituate Country Club
09.2023 - 01.2024
- Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
- Responds to additional patron requirements by inquiring of needs and observing the dining process
- Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
Style Team Lead
Target
03.2022 - 08.2022
- Fostered positive employee relationships through communication, training and development coaching
- Monitored team progress and enforced deadlines
- Collaborated with the management team to implement new work procedures or policies
- Rotated through a series of different stations based on team needs
- Implemented performance, quality and efficiency measures to achieve aggressive production goals
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Production Manager
Collegiate Entrepreneurs (Seasonal)
05.2021 - 10.2021
- Ran the production of a company's painting branch in the Belfast Maine area
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand
- Led recurring site reporting and assessed site performance data to drive improvements
- Coached and mentored employees to develop and enhance career skills
- Scheduled staff work assignments, rotations and overtime
- Created SOPs and documented system, planning criteria and procedures
- Collaborated with leadership to develop the production department budget and forecast.
Head Hostess
High Tide Seafood Bar And Grill
06.2020 - 05.2021
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
- Assisted in preparing the dining room for special upcoming functions, including decorating and generating and printing out special group menus
- Managed guest expectations by relaying information regarding hours, wait times and specials.
Server/Waitress
Olive Garden
10.2019 - 03.2020
- Serves patrons with food and beverages in a positive and friendly manner
- Provides information to help food and beverage selections
- Keeps kitchen staff informed by noting timing of meal progression
- Serves orders by picking up and delivering patrons' choices from bar and kitchen and delivering accompaniments and condiments
- Responds to additional patron requirements by inquiring of needs and observing the dining process.
Education
High School Diploma -
Belfast Area High School
Belfast, MESkills
- High-volume Flexibility Performance Improvement
- Impression Management Customer Retention Strategies
- Efficient and Detail-Oriented Data Entry and Maintenance
- Multitasking and Prioritization Leadership Support
- Adaptive Team Player Project Management
- Retail Sales Customer Service Business Development Understanding
- Stress Tolerance
- Staff Scheduling
- Proficient in Excell and Microsoft Suite Products
- Extremely advanced with organizational practices
Timeline
Catering Server/Waitress
Scituate Country Club
09.2023 - 01.2024
Style Team Lead
Target
03.2022 - 08.2022
Production Manager
Collegiate Entrepreneurs (Seasonal)
05.2021 - 10.2021
Head Hostess
High Tide Seafood Bar And Grill
06.2020 - 05.2021
Server/Waitress
Olive Garden
10.2019 - 03.2020
High School Diploma -
Belfast Area High School
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