Jae Hartzell
Setauket,NY
Summary
Reliable and upbeat, successful at promoting customer/client loyalty and satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with superior work ethic.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Stylist/Sales Associate Specialist
Kate Spade/Tapestry
12.2022 - Current
- Increased store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Embraced fashion and understood market trends to articulate in client interactions.
- Translated inspiration into action by solving customer styling needs.
- Handled returns and exchanges professionally while adhering to company policies, ensuring customer satisfaction remained high.
- Supported sales floor, cash wrap and back of house to catalyze daily operations.
- Processed transactions accurately at the point-of-sale system while maintaining professionalism with cash handling procedures.
Owner
Jean Boucher Photography
12.2011 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently
- Organized and co-created social media ad campaigns driving business leads and exposure
- Created and promoted seasonal events working with other local businesses, increasing exposure and shared client bases
Owner
BodyWise Holistic Spa
07.2002 - 11.2008
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Education
Associate of Applied Science - Massage Therapy/Healthcare
Atlanta School of Massage
Atlanta Ga04.1998
Skills
Store maintenance
Brand representation
Photoshop
Photography
Upselling strategies
Client Relationship Building
Strong Communication and Interpersonal Skills
Team Supervision
Creative Thinking
Certification
Stephen Minister
Timeline
Stylist/Sales Associate Specialist
Kate Spade/Tapestry
12.2022 - Current
Owner
Jean Boucher Photography
12.2011 - Current
Owner
BodyWise Holistic Spa
07.2002 - 11.2008
Associate of Applied Science - Massage Therapy/Healthcare
Atlanta School of Massage
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