Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Jae Malmstrom

Inman,SC

Summary

Experienced bartender/server with highly developed time management skills, significant bartending knowledge and the ability to provide recommendations to guests. Many years of high energy busy nightclub experience resulting in quick, thorough, and efficient service.

Overview

27
27
years of professional experience

Work History

Manager Bartender Server

Miyako Management
05.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established time frames.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Caregiver

Self
09.2007 - 03.2023
  • Attending to needs and daily care of client, Including transferring to and from school, etc.
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Bartender

Dancers
01.2004 - 08.2007
  • Greeting guests, serving drinks, and keeping section clean.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender

Dick's Last Resort
10.2002 - 11.2003
  • Making drinks and serving guests with an entertaining helping of sarcasm.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender

CJ's
01.2000 - 09.2002
  • Serving drinks and food while accommodating guests.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Cocktail Server

Cabaret Internationale
06.1996 - 10.1999
  • Serving cocktails and food in busy establishment while providing pleasant conversation with clientele.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Certified -

ABC Bartending School
Orlando, FL
1996

Cosmetologist -

Capri College of Cosmetology
Chicago, IL
06.1991

Skills

  • Memorization
  • Computer Competency
  • Time Management
  • Cleanliness
  • Conflict Resolution
  • Leadership
  • Positive Attitude
  • Fostering repeat business by getting to know customers and their orders
  • Assisting other workers to achieve maximum efficiency during peak attendance times
  • Managing orders and accompanying financial transactions using digital Point of Sale system
  • Anticipating Guest Needs

Timeline

Manager Bartender Server

Miyako Management
05.2023 - Current

Caregiver

Self
09.2007 - 03.2023

Bartender

Dancers
01.2004 - 08.2007

Bartender

Dick's Last Resort
10.2002 - 11.2003

Bartender

CJ's
01.2000 - 09.2002

Cocktail Server

Cabaret Internationale
06.1996 - 10.1999

Certified -

ABC Bartending School

Cosmetologist -

Capri College of Cosmetology

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Jae Malmstrom