Assisted in managing hiring processes and scheduling staff shifts. Supported daily operations of bar and restaurant environments. Helped maintain profitability through effective liquor control and guest relations.
Waitstaff
Sunny's Restaurant
Wethersfield, CT
01.2013 - 08.2014
Assisted guests with food orders. Maintained a clean and sanitary work environment. Handled cash transactions accurately.
Manager
Say Fish Restaurant
Savannah, GA
03.2005 - 07.2006
Assisted in managing hiring processes and scheduling staff shifts. Supported menu planning and daily operations to enhance guest experiences. Aided in maintaining bar profitability and liquor control. Fostered positive guest relations through effective communication. Collaborated with team members to improve staff management practices.
Education
General Studies/Special Education
Central Connecticut State University
New Britain, CT
05-2012
Skills
Oversaw guest services to enhance customer satisfaction Led training sessions to improve communication skills among staff Coordinated restaurant operations to optimize time management and service delivery