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Jae Yoon
manager
Allison Park,PA
Summary
Results-driven professional with extensive experience in managing daily operations and ensuring high-quality standards. Skilled in problem resolution, budget control, and developing standard operating procedures to optimize performance and guest experiences.
Overview
28
28
years of professional experience
Work History
Manager
Kobe Japanese Steak House
White Marsh, MD
05.2020 - 06.2025
- Directed daily operations to ensure seamless service and guest satisfaction.
- Implemented training programs for staff, enhancing culinary skills and customer service.
- Developed and enforced standard operating procedures to maintain quality standards.
- Managed inventory levels, optimizing stock availability and minimizing shrinkage.
- Oversaw scheduling and staffing, optimizing workforce allocation during peak hours.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
Head Chef
Kobe Japanse Steak House
Lanham, MD
02.2014 - 12.2016
- Oversaw kitchen operations, ensuring timely meal preparation and high-quality standards.
- Collaborated with front-of-house staff to enhance service delivery during peak hours.
- Optimized inventory management, reducing waste and controlling food costs effectively.
- Placed orders to restock items before supplies ran out.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Trained and mentored junior chefs, fostering a collaborative and efficient team environment.
- Implemented food safety protocols, maintaining compliance with health regulations and standards.
Chef
Sakura Japanese Steak House
Tysons Corner, VA
02.2009 - 01.2014
Chef , Head Chef
Tokyo Japanese Steak House
Alexandria, VA
02.1997 - 02.2007
Education
High School Diploma -
W.T. WOODSON HIGSCHOOL
Fairfax, VA05-1992
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Staff development
- Shift scheduling
- Budget control
- Teamwork and collaboration
- Computer skills
- Problem resolution
Accomplishments
- Supervised team of 50+ staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Documented and resolved customer complaint.
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Manager
Kobe Japanese Steak House
05.2020 - 06.2025
Head Chef
Kobe Japanse Steak House
02.2014 - 12.2016
Chef
Sakura Japanese Steak House
02.2009 - 01.2014
Chef , Head Chef
Tokyo Japanese Steak House
02.1997 - 02.2007
High School Diploma -
W.T. WOODSON HIGSCHOOL