Jaecob Brooks
Spokane,WA
Summary
Dynamic and detail-oriented professional with experience at Red Robin, excelling in time management and team collaboration. Proven ability to enhance restaurant efficiency through effective table management and clear communication. Recognized for maintaining a clean environment and supporting servers during peak hours, ensuring exceptional guest experiences.
Overview
1
1
year of professional experience
Work History
Busser
Red Robin
Spokane, WA
05.2024 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table assignments for efficiency.
- Assisted in maintaining cleanliness and organization of dining area.
- Collaborated with servers to facilitate smooth service flow during peak hours.
- Supported front-of-house operations by monitoring wait times and guest needs.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
To-Go Specialist
Red Robin
Spokane, WA
05.2024 - Current
- Managed to-go orders ensuring accuracy and timeliness for customer satisfaction.
- Collaborated with kitchen staff to streamline order preparation and delivery processes.
- Utilized Point of Sale systems to process transactions efficiently and maintain records.
- Trained new team members on best practices for handling takeout procedures.
- Maintained cleanliness and organization of the to-go area, adhering to health standards.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
Host
Red Robin
Spokane, WA
05.2024 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table assignments for efficiency.
- Assisted in maintaining cleanliness and organization of dining area.
- Collaborated with servers to facilitate smooth service flow during peak hours.
- Supported front-of-house operations by monitoring wait times and guest needs.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Education
On Track Academy
Spokane, WA06.2025
Skills
- Time management
- Attention to detail
- Clear communication
- Cleaning and sanitizing
- Table bussing
- Team collaboration
- Professional appearance
- Workplace safety
- Server support
- Memory retention
Timeline
Busser
Red Robin
05.2024 - Current
To-Go Specialist
Red Robin
05.2024 - Current
Host
Red Robin
05.2024 - Current
On Track Academy