Jaeda Holmes
MILWAUKEE,WI
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. i will Dedicate my Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
West Milwaukee Ctc
10.2022 - 07.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Dietary Aide
Lutheran Nursing Home
07.2021 - 06.2022
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Receptionist
Running Rebels Community Organization
11.2017 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Handled assignments independently with good judgement and critical thinking skills.
Education
Esthiology -
Aveda Institute - Milwaukee
327 St Paul St 06.2023
High School Diploma -
Rufus King High School
1801 W Olive St 06.2021
Skills
- Customer Service
- Training and Development
- Project Management
- Sales Plan Implementation
- Cash Deposit Preparation
- Data Collection
- Workflow Planning
- Multi-Line Phone Systems
- Complex Problem-Solving
- bookkeeping
- Computer skills
- Records Preparation
Timeline
Administrative Assistant
West Milwaukee Ctc
10.2022 - 07.2023
Dietary Aide
Lutheran Nursing Home
07.2021 - 06.2022
Receptionist
Running Rebels Community Organization
11.2017 - 03.2020
Esthiology -
Aveda Institute - Milwaukee
High School Diploma -
Rufus King High School
Similar Profiles
Marylin MorrisonMarylin Morrison
Welding Fabricator at Parkway West CTCWelding Fabricator at Parkway West CTC
Melissa TonnMelissa Tonn
WAWM Action Program Group Leader at West Allis West Milwaukee Recreation DepartmentWAWM Action Program Group Leader at West Allis West Milwaukee Recreation Department
Kristin ReutherKristin Reuther
Cross Categorical Special Education Teacher at West Allis West Milwaukee School DistrictCross Categorical Special Education Teacher at West Allis West Milwaukee School District
Lucas KrammeLucas Kramme
Crew Member at McDonald'sCrew Member at McDonald's
Robert SantoRobert Santo
Pattern Maker at B & E Pattern Co., Inc.Pattern Maker at B & E Pattern Co., Inc.