Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaedan Richardson

Columbus,OH

Summary

Dynamic customer service with extensive experience at Lowe's Home Improvement, excelling in guest services and product merchandising. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in upselling and maintaining product knowledge, ensuring a positive shopping experience while managing high-volume customer interactions.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Lowes Home Improvment
05.2024 - Current
  • Helped large volume of customers every day
  • Delivered prompt service to prioritize customer needs.
  • Stocked items both Inside/Outside Garden Centers
  • Helped load heavy items for customers during my times outside. *(mulch, pavers, sand, fence panels, etc)
  • Cross-trained in multiple departments
  • Exhibited good energy when dealing with our guests

General Merchandise Associate

Target
11.2023 - 03.2024
  • Pushed and stocked product in multiple departments.
  • Maintained superior customer service levels by prioritizing customers' needs + merchandising assignments.
  • Helped customers select merchandise by offering multiple product options fitting specific needs.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Greeted customers and directed to requested products.
  • Kept work areas neat, clean and free from debris.

Custodian/Tech

Legoland Discovery Center
07.2023 - 11.2023
  • Checked in and stocked inventory throughout facility.
  • Moved furniture for cleaning and set up for special events.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Reported damages and hazardous conditions to management for further action.

Education

High School Diploma -

Youthbuild Columbus Community School
1183 Essex Ave
06-2023

Skills

  • Can work in face or slow pace environment
  • Team collaboration
  • Product knowledge
  • Guest services
  • Customer service
  • Product merchandising
  • Merchandise upselling

Timeline

Customer Service Associate

Lowes Home Improvment
05.2024 - Current

General Merchandise Associate

Target
11.2023 - 03.2024

Custodian/Tech

Legoland Discovery Center
07.2023 - 11.2023

High School Diploma -

Youthbuild Columbus Community School

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