Jaeden Chappell
Norfolk,VA
Summary
Cybersecurity student with hands-on experience in Linux systems, network configuration, virtualization, and Python scripting. Strong customer-facing and leadership background with proven troubleshooting abilities. Seeking a cybersecurity internship to apply technical knowledge in real-world security environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Apply Mobility Advisor
Best Buy / Apple
10.2024 - Current
- Provided technical support for iOS and macOS devices, including setup, diagnostics, and account configuration.
- Guided customers and small businesses on Apple ecosystem integration and device deployment.
- Earned Certified Apple Mobility Advisor credential for excellence in mobile solution support.
Sales Associate
Best Buy
03.2024 - Current
- Recommended computing, networking, and mobile device solutions based on customer needs.
- Trained new employees on POS systems, device configuration, and inventory tools.
- Maintained accurate warranty and financing documentation, improving customer satisfaction.
Cybersecurity Student Project Lead
Old Dominion University
01.2024 - 05.2024
- Configured secure Ubuntu Linux virtual machines for enterprise-style network simulation labs.
- Developed Python socket programs to test network communication and analyze basic attacks.
- Performed network troubleshooting and documented system configurations for project teams.
Education
Bachelor of Science - Cybersecurity
Old Dominion University
Norfolk, VA05.2026
Skills
- Technical: Wireshark, VirtualBox, Linux (Ubuntu), Windows, Python, Networking Security, Troubleshooting, PC Building, Hardware Assembly
- Soft Skills: Leadership, Customer Service, Communication, Team Collaboration
Certification
- Certified Apple Mobility Advisor
- Best Buy Computing Certification
- CompTIA Security+ (In Progress)
LEADERSHIP
- Camp Counselor — Deep Creek Country Day School
- Chesapeake, VA
- Summer 2020–2022
- Supervised groups of 20+ children, promoting teamwork and safety while teaching foundational skills.
- Led team members through unfamiliar situations while maintaining group cohesion and morale.
Timeline
Certified Apply Mobility Advisor
Best Buy / Apple
10.2024 - Current
Sales Associate
Best Buy
03.2024 - Current
Cybersecurity Student Project Lead
Old Dominion University
01.2024 - 05.2024
Bachelor of Science - Cybersecurity
Old Dominion University