Jaedyn Bosshamer
Farmington,NY
Summary
Dynamic Account Manager with a proven track record at AssuredPartners, excelling in employee benefits administration and client relationship management. Adept at navigating regulatory compliance and enhancing customer satisfaction through proactive communication. Skilled in Microsoft Office Suite and conflict resolution, ensuring seamless benefit program execution and high client retention.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Account Manager, Employee Benefits
AssuredPartners
Pittsford, NY
02.2025 - Current
- Serve as the primary contact for group benefits, clients, managing plan renewals, service issues, and benefit strategies.
- Coordinate with carriers, underwriters, and internal teams to execute client benefit programs efficiently.
- Educate clients on compliance, eligibility, and benefit trends to support informed decision-making.
- Ensure high client satisfaction by delivering timely support and proactive communication.
Enrollment Specialist
AssuredPartners
Pittsford, NY
09.2024 - 02.2025
- Generated reports on enrollment activity for management review purposes.
- Audited employee files for accuracy and completeness of required documents.
- Compiled and maintained employee benefit records, ensuring accuracy of information.
- Prepared benefit statements for distribution at annual open enrollment periods.
Shift Manager
Walt Disney World Resort
Lake Buena Vista, FL
02.2023 - 09.2024
- Supervised front-line cast members in high-volume operational settings, ensuring top-tier guest service.
- Let the team meeting, shift planning, and on-the-job coaching maintain performance and morale.
- Resolved guest escalations and operational challenges with professionalism and diplomacy.
- Assisted in workforce scheduling and reporting to optimize staffing levels and efficiency.
Education
Master of Science - Human Resources Strategic Management
Bellevue University
Bellevue, NE07-2024
Bachelor of Science - Psychology
University of Nebraska At Kearney
Kearney, NE05-2021
Skills
- Employee Benefits Administration
- Client Relationship Management
- Open Enrollment & Education
- Regulatory Compliance (ACA, HIPPA)
- Customer Service & Conflict Resolution
- Microsoft Office Suite CRM & HRIS Platforms
Certification
- Licensed in NY Life, Accident, and Health Insurance Broker
Timeline
Account Manager, Employee Benefits
AssuredPartners
02.2025 - Current
Enrollment Specialist
AssuredPartners
09.2024 - 02.2025
Shift Manager
Walt Disney World Resort
02.2023 - 09.2024
Master of Science - Human Resources Strategic Management
Bellevue University
Bachelor of Science - Psychology
University of Nebraska At Kearney
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