Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaedyn Cunningham

Rockwall,TX

Summary

Organized and dedicated healthcare professional trained in a fast paced clinic. Seeking full time employment where my experience and knowledge in healthcare and customer service will be of value.

Overview

4
4
years of professional experience

Work History

Medical Receptionist

Orthopaedic Specialists of Dallas
Rockwall, Tx
08.2023 - Current
  • Verified insurance coverage with insurance companies by phone or online.
  • Trained new staff members on front desk procedures and software.
  • Achieved efficient handling of various tasks involving patients, providers, and insurance verification.
  • Managed billing allocations and collected balances at the front desk.
  • Trained in Modernizing Medicine software.

Clinical Staff Assistant 2

UT Southwestern Medical Center
03.2022 - 08.2023
  • Scheduling, insurance verification, internal and external referral management, patient check-in and check-out
  • Take inventory to make sure clinic is stocked with necessary items
  • Ensure clinic waiting area is clean
  • Work with nurses to maintain workflow when patients are late
  • Trained in Epic software.

Flight Attendant

Envoy Air
01.2020 - 09.2021
  • Greet, direct, and assist passengers
  • Ensure passenger compliance with all safety requirements and federal regulations
  • Demonstrate leadership, confidence, and professionalism while handling various kinds of situations
  • Including passenger inquiries, operational changes, and emergencies.

Customer Service Associate

Cracker Barrel
  • Maintain host stand, check out store customers, and manage To-Go counter
  • Greet, seat, and organize guests while maintaining host stand
  • Engage with guests on Cracker Barrel products and handle money on a daily basis at storefront
  • Guarantee all guests receive prompt attention, and have orders prepared and ready for pick-up at the To-Go counter.

Education

High School Diploma -

North Forney High School
05.2020

Skills

  • Organization
  • Teamwork
  • Time Management
  • Customer Service
  • Conflict Management
  • Payment Collection
  • Billing support
  • Insurance Verification
  • Appointment Setting
  • Front Desk Operations

Timeline

Medical Receptionist

Orthopaedic Specialists of Dallas
08.2023 - Current

Clinical Staff Assistant 2

UT Southwestern Medical Center
03.2022 - 08.2023

Flight Attendant

Envoy Air
01.2020 - 09.2021

Customer Service Associate

Cracker Barrel

High School Diploma -

North Forney High School
Jaedyn Cunningham