Organized and dedicated healthcare professional trained in a fast paced clinic. Seeking full time employment where my experience and knowledge in healthcare and customer service will be of value.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Orthopaedic Specialists of Dallas
Rockwall, Tx
08.2023 - Current
Verified insurance coverage with insurance companies by phone or online.
Trained new staff members on front desk procedures and software.
Achieved efficient handling of various tasks involving patients, providers, and insurance verification.
Managed billing allocations and collected balances at the front desk.
Trained in Modernizing Medicine software.
Clinical Staff Assistant 2
UT Southwestern Medical Center
03.2022 - 08.2023
Scheduling, insurance verification, internal and external referral management, patient check-in and check-out
Take inventory to make sure clinic is stocked with necessary items
Ensure clinic waiting area is clean
Work with nurses to maintain workflow when patients are late
Trained in Epic software.
Flight Attendant
Envoy Air
01.2020 - 09.2021
Greet, direct, and assist passengers
Ensure passenger compliance with all safety requirements and federal regulations
Demonstrate leadership, confidence, and professionalism while handling various kinds of situations
Including passenger inquiries, operational changes, and emergencies.
Customer Service Associate
Cracker Barrel
Maintain host stand, check out store customers, and manage To-Go counter
Greet, seat, and organize guests while maintaining host stand
Engage with guests on Cracker Barrel products and handle money on a daily basis at storefront
Guarantee all guests receive prompt attention, and have orders prepared and ready for pick-up at the To-Go counter.
Education
High School Diploma -
North Forney High School
05.2020
Skills
Organization
Teamwork
Time Management
Customer Service
Conflict Management
Payment Collection
Billing support
Insurance Verification
Appointment Setting
Front Desk Operations
Timeline
Medical Receptionist
Orthopaedic Specialists of Dallas
08.2023 - Current
Clinical Staff Assistant 2
UT Southwestern Medical Center
03.2022 - 08.2023
Flight Attendant
Envoy Air
01.2020 - 09.2021
Customer Service Associate
Cracker Barrel
High School Diploma -
North Forney High School
Similar Profiles
Andrea GranadoAndrea Granado
Surgery Scheduler at Orthopaedic Specialists Of DallasSurgery Scheduler at Orthopaedic Specialists Of Dallas