Summary
Overview
Work History
Education
Skills
Internships
Additional Information
References
Timeline
Generic

Jaedyn Rybicki

Taylor,MI

Summary

Organized and motivated professional with experience in office management, customer service, and business start-up operations. Skilled in social media marketing and administrative support, with strong communication, multitasking, and problem-solving abilities. Currently finishing a degree in psychology, with an interest in talk therapy and holistic therapy, bringing empathy, adaptability, and a people-centered approach to every role. Excited to contribute efficiency, reliability, and a supportive presence as a personal or office assistant.

Overview

4
4
years of professional experience

Work History

Personal Assistant/Office Administrative Assistant

Davis Plumbing INC
Rockwood, Michigan
05.2024 - 08.2025
  • Processed payments and prepared invoices for services rendered efficiently.
  • Managed correspondence through emails and phone calls on behalf of the owner.
  • Coordinated daily errands, allowing employer to prioritize critical responsibilities.
  • Developed and executed social media marketing strategies to boost brand engagement.
  • Utilized scheduling software to optimize appointment management processes.
  • Facilitated onboarding by overseeing hiring processes, scheduling training, and creating manuals.

Shift Manager/Key Holder

Smoothie King
Wyandotte, Michigan
12.2021 - 12.2023
  • Supervised daily operations and ensured smooth workflow during peak hours.
  • Trained new team members on service standards and operational procedures.
  • Handled cash management, including closing procedures and daily deposits.
  • Resolved customer complaints promptly to enhance service experience.
  • Assisted in leading and motivating a team of 10+ employees to ensure excellent customer service.
  • Maximized customer satisfaction by empowering staff to handle customers' issues and deliver top-notch service.

Education

High School Diploma -

Roosevelt Highschool
Wyandotte, MI
06-2022

Bachelor of Arts - Psychology

University of Michigan
Ann Arbor, MI

Skills

  • Scheduling
  • Social media strategy
  • Excellent customer service skills
  • Mental health advocacy
  • Initiative
  • Multi-tasking
  • Team collaboration
  • Project planning

Internships

Therapy Intern (Wellness Counseling, Southgate MI)

  • Providing empathetic support to clients, fostering a trusting environment, and enhancing the therapeutic experience.
  • Shadowed therapy sessions, aiding in client progress tracking and discussing improvements in client well-being.
  • Worked closely with the therapy team, sharing insights and learning from experienced professionals to improve my understanding of client care.
  • Maintained precise client records following HIPAA policy, ensuring accuracy and confidentiality.

Private Practice Therapy Start Up (Madison Heights, MI)

  • Supported the private practice owner with daily office management and startup operations.
  • Drafted and posted job descriptions on Indeed, assisting in the hiring process.
  • Created and scheduled social media content to promote services and engage clients.
  • Provided personal assistant support, including running errands and handling admin tasks.
  • Collaborated directly with the owner to identify and implement business needs during startup.

Additional Information

CREATOR

Co-Creator of The Compassion Coalition Project

  • Created a free program handbook for high schools to implement and start up a peer-led support group for topics like mental health, LGBTQ+, POC, etc.

GROUP LEADER

Group Leader for Therapy Based Class at UofM

  • Lead discussion groups, create slides and keep track of attendance and other student records while maintaining confidentiality.
  • Participated/facilitated peer-led, evidence-based mental health intervention (Mood Lifters)
  • Class includes topics on clinical skills (e.g., motivational interviewing, acceptance and commitment therapy, open-ended questions, active listening) and field of clinical psychology

VOLUNTEERING

Volunteer at American Indian Health and Family Services

  • Worked with American Indian children with cultural tasks like cooking, sewing, smudging, and reading in their native language.

VOLUNTEERING

Crisis Text Hotline Volunteer

  • Provide empathetic and non-judgmental support to individuals in crisis through the Crisis Text Hotline.
  • Utilize active listening and de-escalation techniques to guide texters through difficult emotional situations.
  • Maintain confidentiality and work within established protocols to ensure the safety and well-being of all contacts

References

References available upon request.

Timeline

Personal Assistant/Office Administrative Assistant

Davis Plumbing INC
05.2024 - 08.2025

Shift Manager/Key Holder

Smoothie King
12.2021 - 12.2023

High School Diploma -

Roosevelt Highschool

Bachelor of Arts - Psychology

University of Michigan