Jaedyn Shomo
Albany,NY
Summary
Dynamic and customer-focused, excelled at Swifty’s Restaurant & Pub by enhancing guest experiences through exceptional service and maintaining a welcoming atmosphere. Skilled in problem-solving and strong multitasking, consistently ensured customer satisfaction and team efficiency. Demonstrated prowess in communication and collaboration, contributing to a positive and productive work environment.
Overview
5
5
years of professional experience
Work History
Waitress
Swifty’s Restaurant & Pub
07.2019 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
Shaker High School
Latham, NY06.2022
Skills
- Customer Service
- Strong multitasking
- Problem Solving
- Team Collaboration
Hobbies
- Travel Basketball; 4th Grade-Senior
- JR. Varsity All-Team Plaque
- Volunteer work with Coalition of Black Trade Unionists
- Community Service
Timeline
Waitress
Swifty’s Restaurant & Pub
07.2019 - Current
High School Diploma -
Shaker High School
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