Jael Thomas
Honolulu,USA
Summary
Passionate thought-leader, advisor, and mentor with a strong background in healthcare management, organizational culture, strategy, business development, data analytics, and corporate communications. Experienced in overseeing HUB procedures, policy, and service reassurance as a FedEx Control Room Analyst. contributing role in an impactful Diversity, Equity, & Inclusion club for FedEx Express, covering 103 countries and territories and 40,000 team members across the Asia Pacific, Middle East, and Africa. Leads FedEx's control room operation and inclusion strategy while promoting awareness of FedEx's efforts in the Hawaiian Islands. Recognized speaker on global platforms such as the World Expo 2023, United Way, IDC Middle East Technology Summit, and the United States Department of State. Avid learner who recently completed a Data Analyst course. Enjoys traveling with family and serving as a mentor while pursuing a long-time desire to be an influential Bio-Technology Veterinarian.
Overview
7
7
years of professional experience
Work History
Control Room Hub Analyst
FedEx
10.2022 - Current
- Analysis data and present and prepare it to be use in a way to provide service reassurance, course correction prepare for operation for the HUB and all islands etc
Manager
Glover Caregivers
10.2019 - 09.2022
- Service as an assistant manager in Healthcare need for our patients, assuring care, medication and life balance needs. Prior to being an manager for this company for 6 months I was a caregiver my primary role was to help people with daily tasks and provide support by helping people with intellectual and developmental disabilities (I/DD) lead independent lives.
Lead Pharmacy Technician
Walgreens
07.2017 - 07.2019
As a pharmacy technician and healthcare professional I assisted the pharmacists by performing tasks such as filling prescriptions, labeling medications, managing inventory, processing insurance claims, interacting with customers to answer questions about their prescriptions, and ensuring accurate dispensing of medications under the supervision of a licensed pharmacist
Education
Bachelor of Science - Neuroscience
UNIVERSITY OF KNOXVILLE
05-2026
Associate of Science - PRE- VETERINARIAN
Pellissippi State Community College
Knoxville, TN05-2022
Skills
- Microsoft office
- Analytical thinking
- MS Excel
- Time management
- Excel proficiency
- Documentation, research, and reporting
- Attention to detail
- Team collaboration, self- motivated and leadership
- Critical thinking
- SQL and databases
- Pharmaceutical knowledge
- Health information management
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Control Room Hub Analyst
FedEx
10.2022 - Current
Manager
Glover Caregivers
10.2019 - 09.2022
Lead Pharmacy Technician
Walgreens
07.2017 - 07.2019
Bachelor of Science - Neuroscience
UNIVERSITY OF KNOXVILLE
Associate of Science - PRE- VETERINARIAN
Pellissippi State Community College